--------------------------------------------------------------- INHOUSE OUTREACH TO NEW CUSTOMERS WITH UPDATES SUBJECT:

Hello,

Mathew here,

First off — thanks for signing up to Team Connect. I really do appreciate you giving us a try.

I need to be straight with you. We had a bug in our paywall that meant a lot of new signups weren't actually getting the full 28-day trial we'd promised — some accounts were being locked down early. That wasn't fair to you, and I'm sorry. The bug is now fixed, and your account has been reset: you've got a fresh 28 days of full access starting today.

Please log back in and have a proper look around. If your 28 days runs out and you'd still like more time to test things properly, just reply to this email and we'll extend it by another 28 days, no questions asked.

One more thing worth saying. If you find something in the app that's almost right but not quite suited to how your garage actually runs — drop us a line. Mat and the team will build custom pages, custom data flows, whatever you need to make it fit. We're not trying to be just another off-the-shelf garage CRM. We want every customer at 100% satisfaction, and the platform is genuinely built to be adapted.

Quick note on the AI phone assistant and the SMS features — those are paid add-ons and need a subscription to activate, I'm afraid. But once they're live, the phone assistant will book in jobs and look after your customers 24/7. It's highly tuneable too, so if it's not handling calls exactly how you'd like, just email us and we'll build a custom call flow that matches how your garage actually runs.

Thanks again for joining us, and again, sorry for the wobble at the start. We hope you stick around for the long haul.

Mathew
----------------------

Hello,

Mathew here,

Quick note to give you a heads-up — we're working through some unexpected infrastructure work on Team Connect today, and service is going to be a bit on-and-off across the day. Inbound calls, SMS routing and parts of the dashboard may all be affected at different points while we get it sorted.

I'm on it, and we expect to be back to normal during the day. The minute everything is fully restored, I'll send you a clear-up email so you're not left wondering.

Sorry for the short notice and the disruption. I know how much some of you rely on the platform day-to-day, and a wobble like this isn't what any of us want. Thanks for bearing with me on it.

Mathew
Team Connect

--------------------------------------------------------------- Email 1 — The pain-point opener Subject: Are your MOT customers booking in elsewhere?

Hello,

Most garages lose 15-20% of their MOT customers to competitors every year, for one reason: nobody reminded them their MOT was due.

The customer doesn't switch because they're unhappy. They switch because someone else happened to text them first.

I built MyGarage CRM to stop that. It texts your customers automatically at 3 months, 1 month and 1 week before their next MOT, using your business name and postcode. Bookings come straight into your diary.

That's one feature. It's also a full CRM built specifically for UK garages - jobs, estimates, invoicing, customer history, MOT workflow, staff rota, plus an AI mechanic assistant that's genuinely useful for tricky faults.

Starter plan is £139/month, with a 28-day free trial. No card needed.

If you want to see it working on your real data, reply and I'll set you up.

Mathew
Founder, MyGarage CRM
mygaragecrm.co.uk

--------------------------------------------------------------- Email 2 — The "built by someone who gets it" opener Subject: Built for UK garages, by someone who actually listens

Hi {{businessName}},

I built a CRM specifically for UK garages because the existing ones either cost a fortune or felt like they were designed by people who've never been in a workshop.

MyGarage CRM handles the stuff you actually do every day:

I'm the person who built it and I'm the person who answers when you email. If something doesn't fit how you work, tell me - most changes ship within a week.

£139/month, 28-day free trial, no card needed to try.

If you want a 10-minute look, reply and we'll find a time.

Mathew
Founder, MyGarage CRM
mygaragecrm.co.uk

--------------------------------------------------------------- Email 3 — The short punchy one (my pick) Subject: MOT reminders for your garage?

Hi {{businessName}},

Quick question - do you send automatic MOT reminder texts to your customers?

If not, you're losing customers to garages that do.

I built MyGarage CRM to handle it (plus the rest of the usual CRM stuff - jobs, invoices, diary, AI mechanic assistant).

£139/month, 28-day free trial, no card.

Worth 10 minutes to see it?

Mathew
mygaragecrm.co.uk

--------------------------------------------------------------- Email 4 — The "noticed on Google Maps" opener Subject: Noticed your garage on Google Maps

Hi {{businessName}},

I noticed your garage while looking at UK garages and wanted to reach out.

I built MyGarage CRM - software made specifically for UK garages. MOT workflow, reminders, invoicing, diary, staff rota, AI mechanic assistant. The usual CRM stuff, but built around how garages actually work rather than adapted from something else.

Starter is £139/month with a proper 28-day free trial (no card needed to start).

If you already have software you love, no worries - just reply "all sorted" and I'll leave you alone. If you don't, or if what you've got is a pain, I'd love 10 minutes to show you how we're different.

Mathew
Founder, MyGarage CRM
mygaragecrm.co.uk

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