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AI Settings

Configure your AI assistant's behavior and capabilities
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AI Assistant Overview

Your AI assistant's current configuration

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🎭

AI Personality

How your AI interacts with customers
🎤 Override the automatic greeting with your own custom message
📞

Call Management

Configure call handling and duration limits
Maximum time for a single customer call
AI voice for phone calls
Auto-Forward Complex Queries
Automatically transfer calls the AI cannot handle to your forwarding number
Call Recording
Record calls for quality assurance (GDPR compliant, with customer consent)
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Notifications & Reports

Stay informed about your AI assistant's activity
Email Call Summaries
Receive email summaries after each customer call with key details
SMS Auto-Reply
AI responds to text messages automatically with helpful information
Daily Activity Reports
Receive daily summaries of AI assistant activity and performance
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Advanced Settings

Fine-tune your AI assistant's behavior

🔧 Advanced AI Configuration

Adjust response creativity, conversation memory, and technical parameters

Conservative Balanced Creative
Higher creativity means more varied responses but potentially less predictable
Short-term Balanced Long-term
How much conversation history the AI remembers during calls
Thoughtful Balanced Quick
Balance between response speed and thoroughness
AI language model for processing customer conversations
What AI does when it cannot understand or help the customer