Help Center

Everything you need to know to get the most out of Team Connect. From basic setup to advanced features, we've got you covered.

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🏠
Getting Started
Dashboard & Overview
Learn how to navigate your dashboard, understand key metrics, and get familiar with the Team Connect interface.
👤
Profile Setup
Personal & Business Info
Set up your profile, business information, and customize your Team Connect experience.
⚙️
Account Management
Settings & Configuration
Manage your account settings, billing information, and platform configurations.
📱
Phone Numbers
Setup & Management
Get your first phone number, configure call routing, and manage your business landlines.
🎙️
AI Voice Assistant
Agent Rota & Configuration
Configure your AI voice agents, set up conversation flows, and optimize call handling.
📞
Call Management
History & Analytics
Review call history, analyze conversation data, and track your communication metrics.
📇
Contact Management
Import & Organization
Import contacts, organize your customer database, and manage your contact lists.
📧
Email Marketing
Campaigns & Templates
Create email campaigns, design templates, and track your email marketing performance.
💬
SMS Marketing
Text Campaigns & Automation
Set up SMS campaigns, automate text messaging, and manage your SMS marketing efforts.
📅
Schedule Management
Appointments & Planning
Manage your schedule, set up appointments, and coordinate your business calendar.
📊
System Status
Monitoring & Troubleshooting
Monitor system health, check service status, and troubleshoot common issues.
🤖
Your AI Assistant
Chat & Support
Learn how to effectively communicate with your AI assistant and get the most from our chat features.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you succeed with Team Connect.