Aesthetics Clinic Landline — AI Call Handling for UK Beauty & Aesthetics Practices

Yes. Your AI receptionist is pre-programmed with your treatment menu — Botox, dermal fillers, skin treatments, chemical peels, microneedling and more. It explains basic descriptions, typical pricing ranges and the consultation process. For detailed medical advice, calls are transferred to your qualified practitioners.

When someone calls, the AI captures their details and instantly sends two SMS messages: a confirmation to the client with next steps and pre-consultation instructions, and a notification to your team with the enquiry details, treatment interest and preferred times. Both parties are informed within seconds of the call ending.

The AI is trained to recognise urgent post-treatment concerns — excessive swelling, severe pain, allergic reactions, signs of vascular occlusion. These calls are immediately transferred to your on-call practitioner or emergency line without delay. Routine follow-up questions are captured as messages for callback during working hours.

Yes. You provide typical price ranges (e.g. "Anti-wrinkle injections from £150, lip filler from £200") and the AI communicates these professionally. It explains that final pricing depends on consultation and treatment area, encouraging a booking rather than quoting fixed prices over the phone. This converts more price-shoppers into booked consultations.

Yes. Team-Connect integrates with popular aesthetics booking systems including Cliniko, Pabau, Fresha, Shortcuts, Calendly and Acuity Scheduling. The AI can check real-time availability and book consultations directly into your calendar with client consent.

The AI introduces itself as your clinic's receptionist. Most callers engage naturally without realising it's AI-powered. You choose whether to disclose AI usage upfront or let the experience speak for itself. Many clinics find clients appreciate the instant, professional service — especially compared to voicemail or engaged tones.

Absolutely. You provide your treatment list, typical questions, pricing guidance and consultation process. We configure the AI to match your clinic's tone, terminology and protocols. Scripts can be updated anytime as you add new treatments or change procedures. Clinics registered with Save Face or the JCCP can reflect their accreditation in the call flow.

Yes. Team-Connect is fully GDPR-compliant with UK data hosting. Call recordings and client details are encrypted and stored securely. We follow medical data handling protocols suitable for aesthetics clinics, including consent management and data retention policies. You remain the data controller at all times.

If a caller asks something outside the AI's knowledge — complex medical questions, insurance queries, specific clinical concerns — it politely says "Let me transfer you to one of our practitioners" or "I'll take your details and have our team call you back within the hour." No caller is ever left hanging.

The AI primarily operates in British English but can recognise and respond to common phrases in Polish, Romanian, Portuguese and other languages spoken in diverse UK cities. For full consultations in other languages, calls can be transferred to bilingual staff members.

Plans start from £9.99/month for a professional business landline number with AI call handling. Most aesthetics clinics choose the Pro plan at £79.99/month which includes 500 AI minutes, multi-practitioner routing and SMS confirmation integration. No contracts — cancel anytime. This is 95% cheaper than a part-time receptionist.

Yes. Simply forward your existing landline or mobile to your Team-Connect number. Alternatively, we can provide a new local 01/02 number, a national 03 number, or an 0800 freephone number. Your clients continue calling the same number they've always used — nothing changes from their perspective.