Best Florist CRM with Full Scheduling & Notifications
Complete customer management system with full scheduling calendar, daily order display, email & SMS notifications, and delivery management β everything your florist business needs to stay organized and serve customers professionally.
β UK florists report 50% better organization with automated management
β Free trial β test all CRM features, no credit card required
π Why Florists Need Professional CRM Systems
Manual customer management and scheduling creates chaos and lost opportunities
β Without Florist CRM
- β Paper diaries and scattered customer notes
- β Forgotten deliveries and missed appointments
- β No customer history or preferences tracking
- β Manual reminders and notifications
- β Lost customer details and contact information
- β No visibility of daily/weekly schedules
- β Chaotic busy period management
- β Missed follow-up opportunities
- β Lost revenue: Β£2,000-4,000+ monthly
β With Team-Connect Florist CRM
- β Digital calendar with all orders displayed by day
- β Automatic email & SMS delivery reminders
- β Complete customer database with order history
- β Automated birthday & anniversary notifications
- β Centralized customer communication hub
- β Daily schedule overview with delivery routes
- β Organized peak season management
- β Automated follow-up and repeat business
- β Additional revenue: Β£3,000-6,000+ captured monthly
π How Your Florist CRM System Works
Complete customer and order management with intelligent scheduling and automated communications
Order Capture & Customer Creation
Every order automatically creates or updates customer records. All details captured: name, address, preferences, special dates, and order history.
Calendar Schedule Display
All orders appear on your calendar by delivery date.See daily schedules, weekly overview, and monthly planning with color-coded priorities.
Automated Notifications
System sends email & SMS reminders to customers and staff.Delivery confirmations, special occasion alerts, and follow-up messages automated.
Customer Communication Hub
Track all interactions with customers. View order history, preferences, notes, and communication logs in one organized interface.
Delivery Route Optimization
Daily delivery routes organized by postcode.Print delivery schedules, optimize routes, and track completion status for efficient operations.
Analytics & Growth Insights
Track customer lifetime value, popular products, seasonal trends, and business performance.Make data-driven decisions for growth.
π Real CRM Dashboard Experience
Monday 20th January - Daily Schedule:
9:00 AM: Sarah Thompson - Birthday bouquet delivery (M1 4BD) - Β£45
11:30 AM: Manchester Royal Infirmary - Get Well arrangement - Β£35
2:00 PM: James Parker - Anniversary roses (M2 3LT) - Β£65
4:00 PM: Emma Wilson - Sympathy wreath (M3 5HP) - Β£85
π§ Automatic Notifications Sent:
β’ Sarah Thompson: "Your birthday flowers are out for delivery!"
β’ James Parker: "Anniversary delivery scheduled 2-4pm today"
β’ Staff SMS: "4 deliveries today, route optimized M1βM2βM3"
π Customer Notes Updated:
β’ Sarah: "Prefers pink roses, lives in apartment block 2B"
β’ James: "3rd anniversary order, wife loves white roses"
β Daily schedule β Automatic notifications β Customer tracking β Route optimization
π Complete Florist CRM Features
Everything you need to manage customers, orders, scheduling, and communications
Full Scheduling Calendar
Complete calendar system showing all orders by day, week, and month.Color-coded priorities, delivery times, and staff scheduling all in one view.
- Daily order overview
- Weekly schedule planning
- Monthly business overview
- Color-coded priority system
Email & SMS Notifications
Automated email and SMS notifications for customers and staff.Delivery confirmations, reminders, special occasion alerts, and follow-up messages.
- Customer delivery notifications
- Staff daily schedule SMS
- Birthday & anniversary alerts
- Order confirmation emails
Customer Database Management
Complete customer records with order history, preferences, special dates, and communication logs.Build relationships and provide personalized service.
- Complete customer profiles
- Order history tracking
- Flower preferences saved
- Special dates calendar
Delivery Route Management
Intelligent delivery route planning and optimization. Organize deliveries by postcode, print daily routes, and track completion status.
- Route optimization by postcode
- Daily delivery schedules
- Completion status tracking
- Delivery time estimates
Communication Hub
Centralized communication center for all customer interactions.Track calls, emails, messages, and notes in organized timeline view.
- All communications logged
- Timeline view of interactions
- Staff notes and comments
- Follow-up reminders
Business Analytics
Comprehensive reporting and analytics. Track customer lifetime value, popular products, seasonal trends, and business growth metrics.
- Customer lifetime value
- Popular product analysis
- Seasonal trend tracking
- Revenue growth metrics
Smart Reminder System
Intelligent reminder system for birthdays, anniversaries, and special occasions. Automatic alerts help drive repeat business and customer loyalty.
- Birthday reminder alerts
- Anniversary notifications
- Mother's Day preparation
- Valentine's Day campaigns
Mobile CRM Access
Full CRM access from mobile devices.Manage customers, view schedules, update deliveries, and communicate while on delivery runs or away from shop.
- Mobile-friendly interface
- On-the-go order updates
- Delivery status updates
- Customer communication
AI Integration & Automation
Seamless integration with AI phone system. Phone orders automatically create CRM records, update customer data, and trigger notifications.
- AI phone system integration
- Automatic record creation
- Real-time data sync
- Workflow automation
π¬ What UK Florists Say About Our CRM System
Real feedback from florists who transformed their customer management
"The CRM transformed our business! Seeing all orders on the daily calendar, automatic SMS notifications to customers, and complete customer history in one place. We're 50% more organized and customers love the professional service."
"Birthday and anniversary reminders are brilliant! The system alerts us weeks ahead, and we've increased repeat business by 40%. Customers are amazed we remember their special dates - it's all automated!"
"The delivery route optimization saves hours every day. Orders organized by postcode, automatic customer notifications, and we can track everything from mobile.Valentine's Day was our most organized ever!"
"Customer communication hub is amazing. We see every interaction, order history, and preferences. Staff can provide personalized service because all information is available instantly. Professional game-changer!"
"Email and SMS notifications work perfectly. Customers get delivery confirmations automatically, we get daily schedule SMS, and follow-up is automated.It's like having a full-time assistant managing communications!"
π Check Florist CRM System Availability
Enter your postcode to see if our complete CRM system is available for your florist business
Check Your Area㪠What UK Florists Say
Join 2,500+ flower shops already using AI to capture more orders
"Our flower shop was missing so many phone orders while we were with customers. The AI now takes orders perfectly, suggests our seasonal bouquets and even checks delivery postcodes. Revenue up 40% in 3 months!"
"Valentine's Day used to be chaos with the phone ringing constantly. This year the AI handled 200+ orders flawlessly. It even upsold customers on chocolates and teddy bears!"
"The delivery radius checking is brilliant. No more accepting orders we can't deliver. It politely offers collection if they're too far. Professional and saves awkward conversations."
"Customers love that they can order flowers at 11pm and get instant confirmation. We wake up to orders already in the system ready to fulfil. Game changer!"
"Mother's Day was our busiest ever but we weren't stressed. The AI handled overflow calls while we focused on making beautiful arrangements. Worth every penny."
β Florist CRM System β Frequently Asked Questions
Everything florists ask about implementing professional CRM systems
How does the scheduling calendar display orders?
The calendar shows all orders by day, week, or month view.Each order displays customer name, delivery time, location, and order value.Color coding shows priorities (rush orders, VIP customers, etc.) for easy visual management.
What email and SMS notifications are sent automatically?
Customers receive delivery confirmations, day-before reminders, and completion notifications.Staff get daily schedule SMS, route updates, and alerts for special orders.Birthday/anniversary reminders drive repeat business automatically.
How does customer data get captured and organized?
Every phone call or online order automatically creates/updates customer records.The system captures name, address, order history, flower preferences, special dates, and communication logs in organized profiles.
Can I access the CRM system from my mobile phone?
Yes! The CRM works perfectly on mobile. Check schedules, update delivery status, view customer details, and communicate while on delivery runs. Everything syncs in real-time across all devices.
How does delivery route optimization work?
The system automatically organizes deliveries by postcode and geography.It creates optimized routes, estimates delivery times, and provides printable schedules.Track completion status and manage multiple delivery staff efficiently.
Does the CRM integrate with the AI phone system?
Perfect integration! Phone orders taken by AI automatically appear in CRM with complete customer details.Real-time synchronization ensures all staff see the same up-to-date information across systems.
What analytics and reporting are available?
Comprehensive reporting includes customer lifetime value, popular products, seasonal trends, delivery performance, and revenue tracking.Use data to optimize inventory, marketing, and business decisions.
How are birthday and anniversary reminders managed?
The system tracks all customer special dates and sends automated alerts weeks before birthdays/anniversaries.You can set up campaigns, prepare targeted offers, and never miss an opportunity for repeat business.
Can I track communication history with customers?
Yes! Every phone call, email, SMS, and note is logged in customer profiles.See complete communication timeline, staff interactions, and previous conversations to provide consistent, personalized service.
How does the system handle busy periods like Valentine's Day?
Advanced scheduling shows capacity, highlights conflicts, and manages peak periods. Color-coded priorities, staff assignments, and automated notifications ensure smooth operations during your busiest times.
Is my customer data secure and backed up?
All data is encrypted and stored securely in UK data centers. Automatic daily backups, GDPR compliance, and secure access controls protect your valuable customer information and business data.
How quickly can I get the CRM system implemented?
CRM setup is typically completed within 24 hours.We import existing customer data, configure notification preferences, set up calendar views, and provide training.Start organizing immediately after setup.
πΈ Explore More AI Solutions for Your Florist Business
πΈ AI Florist Phone System
Complete AI phone system for UK florists.Takes orders 24/7, checks delivery radius, suggests products from your website and sends instant confirmations.
- β Order taking & delivery scheduling
- β Postcode-based delivery pricing
- β Website product scraping
- β Customer recognition & CRM integration
π€ AI Receptionist UK
AI receptionist for all UK businesses.Answers calls, books appointments, transfers to staff and sends SMS/email notifications.Works for any industry.
- β 24/7 call answering
- β Appointment booking
- β Call screening & transfer
- β Custom AI training
Need help choosing the right AI solution for your florist business? Talk to our team β
UK Landline Prices & AI Phone System Plans
Compare UK landline prices from Β£4.99/month. Inclusive minutes, AI receptionist, and call divert for small businesses to enterprise.
Essential
- 1 UK phone number
- 250 incoming minutes/month
- 50 AI minutes/month
- Call divert to mobile
- Basic voice quality
- Email support
Smart Starter
- 1 UK phone number
- 500 minutes monthly
- 100 AI Minutes/month
- 500 incoming divert minutes
- Professional AI receptionist
- Call divert to mobile
- Basic analytics
- Email notifications
- UK support
Business Pro
- 5 UK phone numbers
- 1,000 minutes monthly
- 400 AI Minutes/month
- 1000 incoming divert minutes
- Advanced AI personality training
- Premium ElevenLabs voices
- Smart call routing
- CRM integrations
- Advanced analytics
- Priority support
Enterprise
- 10 UK phone numbers
- 1,500 minutes monthly
- 1000 AI Minutes/month
- 1,500 incoming divert minutes
- 24/7 human backup service
- Custom AI training
- White-label options
- Dedicated account manager
- API access
- SLA guarantee
Get Organized with Professional Florist CRM
Join UK florists using our complete CRM system for 50% better organization. Full scheduling calendar, automated notifications, customer management, and delivery tracking β everything you need to run a professional flower business.
β Complete setup included β we configure calendar, notifications & customer data
β Live support β UK team available to help with CRM implementation