Terms of Service

1. Acceptance of Terms

By accessing, using, or registering for Team-Connect's AI customer service platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

These Terms constitute a legally binding agreement between you ("Customer", "User", or "you") and Team-Connect Limited ("Team-Connect", "we", "us", or "our").

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Service" - Team-Connect's AI-powered customer service platform, including voice AI, call handling, and related features
• "Account" - Your Team-Connect user account and associated data
• "Usage Minutes" - The total duration of AI-powered calls processed through our platform, measured in minutes
• "Billing Cycle" - The monthly period for which you are billed for Service usage
• "Plan" - The subscription tier you have selected (Starter, Professional, or Enterprise)
• "Customer Data" - All data, content, and information you provide to or store within the Service
• "AI Assistant" - Our artificial intelligence system that handles customer calls and interactions
• "Phone Numbers" - Virtual phone numbers provided or connected through our Service

3. Service Description

Team-Connect provides AI-powered customer service solutions including:

• AI voice assistants for handling customer calls
• Natural language processing and conversation management
• Call routing and forwarding capabilities
• Analytics and reporting dashboards
• Integration with third-party business tools
• 24/7 automated customer support

18. Contact Information

For questions about these Terms or our Service, please contact us: