★★★★★
"Upgraded from Starter to Lite and the AI SMS auto-reply alone pays for itself. Customers get instant responses even when I'm on a job."
🚀 Business Lite • AI & SMS ready for small businesses
Business Lite AI Phone
2 UK numbers, 20 AI minutes, SMS auto-reply and 250 incoming minutes. Everything a small business needs to sound professional and never miss a lead.
£19.99/month
✅ 2 UK numbers (landline + SMS)
✅ 20 AI mins / month
✅ 250 incoming mins / month
✅ AI SMS auto-reply
📝 Call transcripts included
What £19.99/month does for you
2UK phone numbers
250Incoming mins/month
20AI mins/month
SMSAuto-reply included
30-day money-back guarantee • Cancel anytime • No setup fees • Email support
Trusted UK Provider
Used by freelancers, sole traders and small businesses across the UK.
★★★★★4.9 / 5 average rating
👮♂️Ofcom‑compliant VoIP partner
🔒GDPR‑ready & UK‑based
Built for busy small businesses
When you can't answer every call, AI picks up professionally and captures the lead.
AI answers when you can't
20 AI minutes per month means your business never sends a caller to voicemail. The AI greets them by name, takes a message, and texts you the details instantly.
- Professional greeting with your business name
- Name, number and reason captured automatically
- SMS and email notifications after every call
- 10 AI voice selections to match your brand
SMS built in from day one
Lite includes a dedicated SMS number and 20 SMS credits per month. AI auto-replies to texts, confirms appointments, and follows up leads — all included.
- AI SMS auto-reply to incoming texts
- 20 SMS credits per month included
- 50 email credits for confirmations and follow-ups
Numbers
2
AI minutes
20
Incoming mins
250
Everything you get on Lite
AI answering, SMS, email credits and call transcripts — all included from day one.
2 UK Numbers INCLUDED
One landline number for calls, one SMS number for texts. Choose from local (01/02) or national codes.
20 AI Minutes / Month
AI answers calls professionally when you're busy — takes messages, handles enquiries, and sends you instant notifications.
AI SMS Auto-Reply
Incoming texts get an instant AI response. Confirm bookings, answer common questions, and capture leads via text.
50 Email + 20 SMS Credits
Send appointment confirmations, follow-ups, and notifications. Credits refresh monthly.
Call Transcripts
Every AI-handled call is transcribed and sent to you via email and SMS. Never wonder what was said.
10 AI Voice Selections
Choose from 10 natural-sounding AI voices to match your business tone. Switch anytime from your dashboard.
See How Our AI Handles Team Calls
Real examples of how Business Lite AI answers and handles calls for small businesses
Multi-Location Clinic
Healthcare
AI
"Good morning, Wellness Clinics. Which location would you like — Manchester, Leeds, or Sheffield?"
Caller
"Leeds please. I need to book a physio appointment."
AI
"Connecting you to our Leeds clinic. I can see Dr. Ahmed has availability Thursday 2pm or Friday 10am. Which suits you?"
📍 Multi-Location
📅 Cross-Booking
🔀 Smart Routing
Marketing Agency
Professional Services
AI
"Hello, Pixel Perfect Agency. Are you an existing client or enquiring about our services?"
Caller
"Existing client — I need to speak to someone about my PPC campaign urgently."
AI
"I'll connect you to your account manager Sarah right away. If she's unavailable, I'll take details and mark this as urgent in your HubSpot record."
👤 Client Recognition
🔗 CRM Logging
🚨 Priority Routing
Property Management
Real Estate
AI
"Hello, Premier Properties. Press 1 for lettings, 2 for maintenance, or 3 for accounts."
Caller
"*presses 2* There's a leak in flat 4B, water coming through the ceiling!"
AI
"That sounds urgent. I'm logging this as an emergency maintenance call for 4B and alerting our on-call contractor immediately. They'll call you back within 15 minutes."
🔢 IVR Menu
🚨 Emergency Escalation
📋 Ticket Creation
Recruitment Firm
HR Services
AI
"Hello, Talent Hub Recruitment. Are you a candidate looking for work, or a company looking to hire?"
Caller
"I'm a company. We need to fill 3 developer positions quickly."
AI
"Excellent. I'll connect you to our tech recruitment team. Before I do, can I take your company name and the urgency level? This helps us prioritise your request in Salesforce."
🎯 Lead Qualification
📊 Salesforce Sync
👥 Team Routing
Logistics Company
Transport & Delivery
AI
"Hello, Swift Logistics. Do you have a tracking number, or are you calling about a new delivery?"
Caller
"Tracking number SW-2847. Where's my parcel?"
AI
"Let me check... SW-2847 is currently with driver Mike, 3 stops away. ETA is between 2:30-3pm. Would you like an SMS when it's 10 minutes out?"
📦 Order Tracking
🗺️ Live ETA
📱 SMS Updates
Accountancy Firm
Financial Services
AI
"Good afternoon, Clarke & Partners Accountants. How can I help you today?"
Caller
"I'm an existing client. I need to speak to someone about my tax return deadline."
AI
"Of course. Can I take your client reference number? I'll check who manages your account and connect you directly, or book a callback if they're with another client."
🔍 Client Lookup
📧 Email Summary
⏰ Callback Scheduling
47
Industry-Specific AI Flows Available
💬 AI SMS Auto-Reply Included
Business Lite includes AI SMS auto-reply — when customers text your business number, the AI responds instantly with a professional message. Confirm bookings, answer common questions, and capture leads via text — even when you're busy.
📲 Automatic SMS & Email Confirmations
The AI doesn't just take calls — it keeps your whole team and customers in the loop automatically
SMS Notifications
Both you and your customer receive instant SMS confirmations for bookings, orders, and enquiries. Route notifications to the right team member.
Email Confirmations
Professional email confirmations sent automatically to customers with booking details, order summaries, or next steps. CC your team as needed.
Marketing Integration
Use our SMS and email marketing tools to follow up with customers, send promotions, and grow your business across all your locations.
🎬 LIVE DEMO
Business Landline UK
UK businesses get professional 01, 02, 03 numbers that ring their mobile
📞 Questions? Call 01625 926 068 or sign up free →
Need unlimited AI or custom enterprise integration?
Enterprise Plus offers custom AI training, unlimited capacity, and dedicated account management.
- Unlimited AI minutes available
- Custom voice cloning & API access
- White-label options
Start with Business Lite
AI answering and SMS ready — the smart step up from Starter.
Lite
£19.99
per month • AI & SMS ready
- 2 UK numbers (landline + SMS)
- 250 Incoming Minutes per month
- 20 AI Minutes per month
- 50 email credits per month
- 20 SMS credits per month
- 10 AI voice selections
- AI SMS auto-reply
- Call transcripts
- SMS & Email notifications
- Email support
Success Stories
See how small businesses use Business Lite to capture more leads
★★★★★
"Two numbers means I keep business and personal completely separate. The AI takes messages perfectly when I'm driving or with a client."
★★★★★
"For £19.99 I get AI answering, call transcripts and SMS credits. I was paying more than that for a basic answering service that barely worked."
★★★★★
"The call transcripts are brilliant. I can read exactly what the customer said without listening to voicemails. Saves me so much time between appointments."
Business Lite FAQ
Common questions about our AI & SMS ready plan
Business Lite includes 2 UK phone numbers (one landline, one SMS), 250 incoming minutes, 20 AI minutes, 50 email credits, 20 SMS credits, 10 AI voice selections, AI SMS auto-reply, call transcripts, SMS & email notifications, and email support.
When a customer sends a text to your SMS number, the AI replies instantly with a professional response. It can confirm bookings, answer common questions, or let them know you'll call back — all without you lifting a finger.
Every call handled by the AI is transcribed into text and sent to you via email and SMS. You can read exactly what was said without listening to voicemails — perfect when you're between jobs or in meetings.
Credits refresh each month. Unused credits do not roll over, but you can top up anytime if you need more via our SMS and email marketing add-ons.
Yes — Business Lite includes 10 AI voice selections. Browse and switch between voices anytime from your dashboard. If you need unlimited voices, upgrade to Pro.
Lite gives you 2 numbers, 20 AI minutes, and 250 incoming minutes with SMS auto-reply. Pro gives you 3 numbers, 100 AI minutes, 750 incoming minutes, AI outbound calling, multi-lingual AI, unlimited voice selections, call recording and priority support. Upgrade anytime without changing your number.
📊 REAL RESULTS
UK Businesses Running on a Business Landline
See how small businesses like yours got a professional edge with Team-Connect
Plumbing & Heating
→
How a 3-Man Plumbing Team Captured 40% More Emergency Jobs
A small plumbing team was losing emergency boiler jobs while on site. A professional business landline with AI backup answered every call instantly, triaged urgency, and booked callbacks — turning missed calls into revenue.
+40% Emergency Jobs24/7 Call Capture
Estate Agency
→
Independent Estate Agent Books 60% More Viewings After Hours
Buyers browsing portals at 9pm had nowhere to call. A professional business landline with AI answers out of hours, captures property interest, and takes viewing requests — the agent wakes up to a full diary.
+60% ViewingsAfter-Hours Revenue
Driving School
→
Driving Instructor Fills Diary From Zero Marketing Spend
An instructor losing enquiries while giving lessons. The business landline with AI captures lesson requests, explains pricing and availability, and books trial lessons — filling the diary without a penny on ads.
Zero Ad SpendFull Diary
Accountancy
→
Solo Accountant Onboards Clients Automatically During Tax Season
Buried in returns and couldn't take calls for weeks. The business landline with AI explains services, captures requirements, and books discovery calls — onboarding continued on autopilot throughout tax season.
Tax Season CoverAuto-Onboarding
Electrical Contractor
→
Commercial Electrician Wins Contracts by Answering First Every Time
Speed of response wins commercial electrical contracts. The professional business landline picks up instantly, sounds credible, captures site details and scope — calling back with a qualified lead while competitors check voicemail.
First to RespondQualified Leads
Hair & Beauty
→
Salon Owner Fills Every Chair by Automating Phone Bookings
Stylists can't answer phones mid-appointment. The business landline with AI handles booking requests, explains services and pricing, and sends confirmation texts — every chair now stays booked solid.
100% Chair OccupancySMS Confirmations
📝 LATEST INSIGHTS
From the Team-Connect Blog
Guides to getting the most from your business landline
Product Guide
Your Business Landline, Anywhere: How Team Connect Puts Your Number in Your Pocket
Discover how Team-Connect lets you take your 01/02/03 business number everywhere — ring on your mobile, answer from anywhere, never miss a customer call.
Industry GuideThe Complete Guide to Business Phone Systems for UK SMEs
VoIP, SIP, hosted PBX, AI-powered — we break down every option for UK businesses choosing a phone system in 2026 and help you pick the right one for your budget.
Industry GuideWhy Every UK Small Business Needs an AI Receptionist in 2026
Missed calls cost UK SMEs billions each year. Learn why AI receptionists paired with a business landline have become essential for small businesses.
Product GuideNever Miss a Customer Call Again: 24/7 AI Call Handling Explained
A deep dive into how Team-Connect's AI answers your business landline round the clock — handling enquiries, booking appointments, and sending instant summaries.
Product UpdateOur AI Assistant Just Got a Full Upgrade: Account Access, Live Changes & More
The Team-Connect AI can now manage your account, update call flows, change settings and answer support questions — all from a single conversation.
Case StudyLoft Restore Success Story: 300% Customer Inquiry Increase with AI
How a loft restoration company used Team-Connect's business landline with AI to capture 3x more enquiries while teams were up in lofts.
Ready to start Business Lite?
2 UK numbers, 250 incoming minutes, 20 AI minutes, SMS auto-reply, call transcripts and email credits — all for £19.99/month.
30-day money-back
Email support
4.9★ average rating
£19.99/month, cancel anytime
No setup fees • Instant activation • Upgrade to Pro anytime