Top up your UK business landline with 1000 extra minutes for incoming calls, outgoing calls and divert to mobile. Just £0.043 per minute. No expiry date. Instant activation. Works alongside every Team-Connect plan. Free to sign up — an active subscription is required to use the minutes.
One transparent price. No hidden fees. No connection charges. No expiry.
Flexible capacity that sits on top of your plan without requiring a contract change.
Every inbound call to your business landline number draws from your minute balance. The 1000-minute pack gives most small to medium businesses a full month of comfortable headroom on top of their plan allowance — no more rationing calls or risking missed enquiries.
Your customers always dial your professional UK landline. When that call forwards to your mobile, the 1000-minute pack covers both legs of the divert — the inbound to your number and the outbound to your mobile — with no surprise per-leg charges.
Call UK landlines and mobiles from your business phone system using your professional landline number. Follow up enquiries, call clients back, and make outbound sales calls — all logged, tracked and drawn from your minutes balance.
Unlike traditional telecom packages that expire unused minutes at the end of each month, your 1000 minutes stay in your balance indefinitely. Perfect for quieter months where you only need a fraction of them — the rest carry forward automatically.
No waiting for an engineer, no contacting support, no next-day activation. As soon as payment is confirmed, your 1000 minutes are credited instantly. You can literally top up from your phone while on the road and be back at full capacity within seconds.
Smart Starter, Business Pro, Enterprise Plus — the 1000-minute pack works with all of them. It adds directly on top of your monthly plan allowance with zero plan changes, zero contract adjustments and zero downtime.
From first signup to minutes live in your account — four simple steps.
Sign up to Team-Connect at no cost. Choose your plan — Smart Starter at £9.99/month includes a UK business landline number and a base monthly minute allowance to get started.
From your dashboard, select the 1000-minute top-up. Complete checkout for £42.99 via Stripe — secure card payment, no contract, no hidden fees.
1000 minutes are credited to your account within seconds of payment confirmation. No manual steps. Your dashboard balance updates immediately.
Your business landline draws from the expanded pool. Monitor usage live in your dashboard — each call shows duration, direction and minutes consumed.
How Team-Connect minute pricing stacks up against the traditional options.
| Option | Cost Per Minute | No Expiry | Divert to Mobile | Instant Setup | Call Tracking |
|---|---|---|---|---|---|
| Team-Connect 1000-Minute Pack | £0.043 | ✓ | ✓ | ✓ | ✓ |
| Traditional BT Business Landline | £0.08–£0.15 | ✗ | ✗ | ✗ | ✗ |
| Personal mobile (PAYG) | £0.05–£0.10 | ✗ | ✗ (personal number) | ✓ | ✗ |
| Standard VoIP per-minute | £0.04–£0.09 | Varies | Extra cost | ✓ | Basic |
| Staffed answering service | £0.50–£2.00+ | ✗ | ✗ | ✗ | ✗ |
Sole traders, small teams and growing businesses across the UK using extra minutes to stay reachable.
Plumbers, electricians, cleaners, and consultants who are out working all day. A professional landline diverts to your mobile while you're on a job — the 1000-minute pack keeps that running smoothly all month without worrying about limits.
"I'm plastering all day. Clients call the landline, I answer on my mobile. Never miss a quote call now." — Plasterer, Coventry
Hairdressers, beauty therapists, yoga studios and restaurants field booking calls constantly. Extra minutes mean the appointment line is always live, even during busy Saturday mornings when staff are fully occupied with clients.
"Our salon is booked solid on weekends. The 1000 minutes keep the booking line live without eating into our plan allowance." — Salon owner, Brighton
GP practices, dental clinics, and physio practices face high call demand first thing in the morning. A 1000-minute top-up ensures the phones never go quiet and patients always get through to book or enquire.
"Monday mornings are frantic for patient calls. The extra minutes mean no one hears an engaged tone." — Practice coordinator, Swindon
Digital agencies, accountants, and solicitors with a small team often have unpredictable call volumes. The 1000-minute pack acts as a sensible buffer without committing to a bigger plan you might not always need.
"Some months are busy, some quieter. Topping up 1000 minutes when needed is far cheaper than upgrading permanently." — Accountant, Leeds
Running a leaflet drop, Google Ads campaign or seasonal offer? Advertising drives call spikes that can burn through your standard allowance in days. A 1000-minute top-up before a campaign ensures every inbound lead gets through.
"We did a local radio ad for a week. The calls were incredible. The 1000-minute pack meant we caught every single one." — Retailer, Plymouth
Sales reps, property managers, care workers and delivery coordinators on the move need a central business number that always reaches them. Divert to mobile through a professional landline, with the 1000-minute pack keeping it funded.
"I manage 12 properties. One landline, one mobile. All calls forwarded. The 1000 minutes are plenty for a full month." — Property manager, London
Every call that travels through your business phone system uses time, and that time is measured in minutes. Whether a customer rings your landline and you answer at your desk, or their call is diverted to your mobile, or you place an outbound call to follow up a lead — each of those interactions deducts from your minute balance. The 1000-minute top-up pack replenishes that balance by 1000 minutes, available instantly and valid indefinitely.
For many small UK businesses, the monthly allowance included in their subscription plan is sufficient most of the time. But during busy periods — a marketing campaign, a seasonal rush, a period with fewer staff — you can find yourself running short. The 1000-minute pack exists precisely for those moments: a clean, no-fuss way to add capacity without changing your plan, signing a new contract, or paying for features you do not need.
Divert to mobile is one of the most popular features of a virtual business landline, and understanding how it uses minutes helps you plan your top-up needs accurately. When a customer dials your business number and the call is forwarded to your mobile, two simultaneous call legs are active: the inbound leg (the call coming into your Team-Connect number from the caller) and the outbound leg (Team-Connect forwarding that call out to your mobile number). Both legs run concurrently for the duration of the call.
This means a 5-minute diverted call consumes approximately 10 minutes from your balance. The 1000-minute pack is priced at £0.043 per minute with full awareness of this two-leg structure — there are no surprise charges, no per-divert fees and no additional costs for the mobile forwarding component. Your balance is simply drawn down at the combined rate for both legs.
The answer depends on your typical monthly call volume, your plan's existing allowance, and how often you need to top up. For most sole traders and small businesses with moderate call volumes, the 1000-minute pack topped up once every one to two months is the most cost-effective approach. For businesses with consistently high volumes — busy salons, active sales teams, multi-branch operations — the 2000-minute pack at £85.99 gives a larger reserve at the same per-minute rate.
Both packs have identical per-minute pricing (£0.043/min), so there is no bulk discount to factor in when choosing. The decision is simply about how much capacity you want to hold at any given time. Many businesses buy both — a 1000-minute pack as a regular monthly top-up and a 2000-minute pack as a strategic reserve ahead of a busy period.
Traditional telecoms providers typically expire unused minutes at the end of a billing period. If you buy 500 minutes and only use 300 in a given month, you lose 200. That loss is built into their pricing model. Team-Connect minutes never expire, which fundamentally changes the value calculation: every minute you buy is a minute you will eventually use. There is no wastage, no pressure to use them up before a deadline, and no penalty for quieter months.
This makes the 1000-minute pack particularly valuable for businesses with variable call volumes. Buy when you need it, use at your own pace, and know that any leftover balance is still there waiting when the next busy period hits.
The 1000-minute pack is a top-up add-on. To use it, you need a Team-Connect subscription plan with an active UK business landline number. Signing up is completely free and takes under two minutes. The entry-level Smart Starter plan at £9.99/month includes a UK landline number, a base monthly minute allowance, and access to the Team-Connect dashboard. The 1000-minute pack then adds to that allowance whenever your base minutes are running low.
There is no free trial for the minutes pack itself, but the Smart Starter plan's included allowance gives you enough to test the system, configure your divert settings, and get comfortable with the dashboard before committing to a top-up purchase.
Everything you need to know about buying, using and managing your extra call minutes.
Other add-ons that work alongside your 1000-minute pack.
Need a bigger reserve? The 2000-minute pack is ideal for high-volume months, seasonal campaigns or as a long-term buffer. Same no-expiry policy, same rate, twice the capacity.
If your AI receptionist is handling a high volume, AI minutes and standard call minutes are separate pools. Top up your AI handling time independently without touching your standard minutes.
Run departments, campaigns or locations on different numbers. All numbers share your minute pool — add a number from £5.99/month and all calls across every number draw from the same balance.