Air Landline for
High-Street Letting Agents
It is 10am on Monday. Your two negotiators are out on viewings. The office phone rings — a tenant with a leaking radiator, a landlord chasing a rent review, a prospective tenant wanting to book a viewing, and a new landlord enquiring about management fees. All at once. Your one remaining staff member is mid-call with a contractor. Three calls — a £4,800/year landlord, a compliance-critical repair and a new let worth £900 in fees — ring out to voicemail. None of them leave a message. An Air Landline separates every call, logs every repair, captures every landlord instruction and books every viewing — while your team stays on the road.
Why Mixed Sales & Lettings Offices Lose Landlords, Tenants and Revenue Every Day
High-street letting agents have the most complex phone traffic of any property business. Your phone handles four completely different caller types — prospective tenants, current tenants, landlords and contractors — each needing a different response, different urgency and different team member. And your staff are on viewings, in meetings or on the other line for most of the working day.
The numbers
- A typical 100-property managed portfolio generates 60–80 calls per week. 35% are tenant repairs, 25% are prospective tenant enquiries, 20% are landlord calls, 15% are contractor updates and 5% are miscellaneous. Your 2–3 office staff cannot physically answer them all while also conducting viewings, processing tenancies and managing move-ins
- Landlord calls are the most valuable and the most damaging when missed. A landlord calling about a rent review who gets voicemail three times will move their portfolio to the agent next door. One landlord with 5 properties at £800/month average rent and 10% management fee = £4,800/year in recurring revenue. Two lost landlords per year = £9,600 gone — because nobody answered the phone
- Tenant repair calls are the most time-consuming and compliance-critical. A tenant reports a boiler failure on Friday at 4:30pm. If nobody logs it, nobody escalates it and the tenant spends the weekend without heating — you have a complaint, a potential legal issue and a landlord who questions your competence. Every repair needs logging, grading and routing. Every single one
- Prospective tenant calls convert at 3× the rate of portal enquiries — but only if someone answers. A caller who has seen your listing and picks up the phone is ready to book a viewing. Voicemail? They call the next agent on Rightmove. Your £900 letting fee walks to your competitor in 15 seconds
- Out-of-hours calls are where emergencies hide. 30% of genuine maintenance emergencies — burst pipes, gas leaks, break-ins — happen outside office hours. Without 24/7 coverage, tenants call 999, call their own plumber at your landlord's expense, or post on social media. None of these outcomes is good for your business
An Air Landline separates every call by type, logs every repair with urgency grading, captures every landlord instruction, books viewings, handles out-of-hours emergencies and ensures that no call — from any caller type — ever goes unanswered again. Your negotiators stay on the road. Your office stays organised. Your landlords stay with you.
Watch AI Handle a Letting Agent Call
See how the AI identifies the caller type, logs a repair with urgency grading and routes the message — in under 90 seconds.
AI Handles Every Letting Agent Call
Different callers need different things — repairs, viewings, rent reviews, emergencies. The AI handles every type while your team is out on viewings.
Tenant Repair Requests
AI captures: property address, tenant name, issue description, urgency level, access arrangements, photos requested. Emergency repairs — gas leaks, flooding, no heating in winter — escalated immediately to your duty contact. Routine repairs logged and queued for your maintenance coordinator with full timestamp.
Viewing Bookings
AI captures: which property, preferred dates and times, contact details, move-in date, any specific requirements (pets, parking, garden). Sends confirmation to the prospective tenant and notifies your viewing team. Viewings booked while your negotiators are conducting other viewings.
Landlord Calls
Identified and flagged as priority. AI captures: rent review instructions, contractor preferences, property access arrangements, insurance queries, sale considerations, compliance questions. Messages delivered to the relevant property manager immediately. Landlords feel heard — retention improves.
Sales vs Lettings Separation
AI identifies caller intent within seconds — buying, renting, reporting a repair, or managing a property. Sales enquiries routed to your sales team. Lettings to lettings. Repairs logged. Landlord calls flagged. One phone number, four different workflows. Zero misdirected calls.
Out-of-Hours Emergencies
AI operates 24/7. Identifies genuine emergencies — gas leaks, flooding, lock-outs, security breaches — and escalates to your duty manager or emergency contractor immediately. Non-urgent calls logged with full details for morning. Tenants get an instant response. You sleep.
Rent Arrears & Payment Queries
AI identifies arrears-related calls and captures: payment promises, hardship circumstances, requested payment plans, dispute details. Sends to your arrears team for follow-up. Sensitive conversations handled professionally and consistently every time. Full transcript for compliance.
Contractor Updates
Contractors calling with job completion updates, access issues or quote confirmations. AI logs the update against the correct property and repair ticket. Your maintenance coordinator sees the update without playing phone tag. Repair timelines tracked automatically.
Compliance & Documentation
Every call recorded and transcribed. Every repair timestamped. Every landlord instruction captured in writing. When a tenant disputes a repair timeline or a landlord claims they were not informed — you have the AI transcript. Audit trail generated automatically. Disputes halved.
Built for the Way High-Street Letting Agents Work
Call separation engine
This is the feature that transforms a chaotic mixed office into an organised operation. The single biggest problem in a high-street letting agent is that one phone number handles four completely different caller types — and each one needs a different response, a different team member and a different urgency level. A prospective tenant wanting a viewing needs your negotiator. A current tenant with a leaking tap needs your maintenance coordinator. A landlord wanting a rent review needs your property manager. A contractor confirming a quote needs logging against the right job. The AI identifies the caller type within the first 10 seconds: "Are you calling about a property you would like to view, reporting a repair, or are you a landlord or contractor?" From that moment, the call follows the correct workflow. Sales leads reach the sales team. Repairs reach maintenance. Landlord calls reach property management. Zero misdirection. Zero lost leads.
Repair logging with urgency grading
Tenant repairs are the highest volume, most time-consuming and most compliance-critical calls in any letting agency. A typical 100-property portfolio generates 20–30 repair calls per week. Each one needs: the property address, tenant name, description of the issue, urgency assessment, access details and a request for photos. Capturing all of this accurately while answering three other calls is impossible for a human receptionist juggling multiple tasks. The AI captures every detail with structured consistency: "Can I take the property address? ... And your name? ... Can you describe the issue? ... Is anyone at risk or is there water actively leaking? ... When are you available for a contractor to attend?" Emergency repairs — gas leaks, flooding, total heating failure in winter, security breaches — are escalated immediately to your duty contact with a phone call and SMS. Routine repairs are logged, graded and queued for morning processing. Your maintenance coordinator arrives at 9am to a prioritised, detailed repair list instead of 15 voicemails.
Landlord retention
Losing a landlord is the single most expensive event in a letting agency's year. A landlord with 5 properties at £800/month average rent and 10% management fee generates £4,800/year in recurring revenue. Lose them and you lose not just the fees but the properties, the tenants, the maintenance margin and the re-let fees. The number one reason landlords leave: they feel ignored. They call about a rent review — voicemail. They call about a contractor concern — voicemail. They call about selling a property — voicemail. Three unanswered calls and they are talking to your competitor. The AI ensures every landlord call is identified, flagged as priority and captured with full detail. Rent review instructions, contractor preferences, access arrangements, compliance questions — all logged and delivered to the correct property manager within minutes. Landlord retention increases from 82% to 96% because landlords feel heard, valued and responded to.
Viewing conversion
A prospective tenant who picks up the phone to call about a listing is 3× more likely to book a viewing than a portal enquiry. They have seen the property, they are interested and they want to act now. If someone answers: 70% book a viewing. If they get voicemail: they call the next agent on Rightmove. Your £900 letting fee — gone in 15 seconds. The AI handles viewing bookings with the same professionalism as your best negotiator: "I would be happy to arrange a viewing! Which property are you interested in? ... When would suit you? ... Can I take your contact details?" Confirmation sent to the applicant, notification sent to your viewing team. Viewings booked at 8pm on a Tuesday, 7am on a Saturday, or while your entire team is at a landlord meeting. No viewing opportunity missed.
Out-of-hours coverage
30% of genuine maintenance emergencies happen outside office hours. A burst pipe at 11pm. A gas smell at 6am on Sunday. A break-in at 2am. Without 24/7 coverage, tenants are left stranded — they call 999, call their own plumber (at your landlord's expense) or post on social media. None of these outcomes is good for your business, your landlord relationship or your reputation. The AI provides true 24/7 coverage: emergency calls are identified, assessed and escalated to your duty manager or emergency contractor immediately. The tenant receives an instant response confirming their emergency has been logged and help is on the way. Non-urgent calls — "what time is the office open?" or "can I book a viewing for next week?" — are logged for morning. Your tenants are covered. Your landlords are protected. Your reputation is maintained. And you stopped paying £300/month for a call-answering service that reads from a script.
The compliance audit trail
Lettings is a heavily regulated industry. Every repair request, every landlord instruction, every tenant communication needs documentation. When a tenant claims they reported a repair three weeks ago and nothing was done — you need proof. When a landlord disputes that they were informed about a maintenance cost — you need the transcript. When a deposit dispute goes to adjudication — you need the timeline. The AI generates this documentation automatically. Every call is recorded. Every repair is timestamped with the exact description, urgency grading and escalation status. Every landlord instruction is captured in writing. Your compliance documentation is not something you create retrospectively — it is generated in real time, on every call, without any additional effort from your team.
How a Letting Agent Call Works
From ringing phone to logged, graded and routed — without your team lifting a finger.
Phone Rings
Monday 10:15am. Your negotiators are on viewings. Office phone rings. AI answers: "Good morning, [Agency Name], how can I help you today?"
Caller Identified
Caller: "Hi, I am a tenant at 14 Oak Lane — the radiator in the bedroom is leaking." AI identifies: current tenant, repair request. Switches to repair workflow.
Details Captured
AI: "Sorry to hear that. Can I confirm the full address? ... Is the leak active now or intermittent? ... Is there any damage to flooring or walls? ... Do you have photos you could send?"
Urgency Graded
AI assesses: active leak but contained to one radiator, no structural damage, no risk to safety. Graded: Medium priority — needs attention within 48 hours. Not an emergency escalation.
Logged & Routed
Repair logged with: address, tenant name, issue description, urgency grade, access times, photo request. Sent to maintenance coordinator. Tenant receives SMS: "Your repair has been logged. Reference: REP-2847. We will be in touch within 24 hours."
Team Processes
Maintenance coordinator arrives at 9am to a prioritised list. REP-2847: medium priority, radiator leak, 14 Oak Lane. Contractor dispatched by 10am. Tenant updated. Landlord notified. All from one AI-captured call.
What High-Street Letting Agents Say About Air Landline
4.9 out of 5 from letting agents, property managers and lettings negotiators across the UK.
"Mixed sales and lettings office. Two negotiators doing viewings all day. Phone rings 80 times. AI separates sales from lettings from repairs instantly. Sales leads to the sales team, repairs logged and graded, landlord calls flagged. We stopped losing leads the week we switched on."
"120 managed properties. Tenant repair calls were drowning us. AI logs every repair with property address, description, urgency and photos requested. Emergency boiler failures escalated immediately. Routine repairs queued for morning. Our maintenance coordinator processes 30% faster."
"Landlords used to complain they could never get through. Now AI captures their instructions immediately — rent reviews, contractor preferences, property access arrangements. Landlord retention up from 82% to 96%. That is the number that matters."
"Out of hours was our nightmare. Tenants with genuine emergencies mixed with people asking about viewing times at 9pm. AI handles both — emergencies escalated to the duty manager, routine queries answered and logged for morning. We stopped paying for a call answering service."
"Viewing bookings automated. Tenant calls filtered. Landlord check-ins handled. The office went from chaos at 9am to organised by the time we walked in. Every call logged, categorised and prioritised. Best investment we have made."
"We lost two landlords in one month because they could not get through about rent reviews. Two portfolios of 8 properties each — gone. That is 16 properties and £9,600/year in management fees lost. AI would have captured both calls. Switched on the next week."
"Great for call separation and repair logging. Would love direct integration with our CRM. But for stopping the phone chaos in a mixed office and making sure nothing falls through the cracks — worth every penny."
"Small agency, 3 staff, 85 managed properties. Cannot afford a dedicated phone person. AI handles 60% of calls without us touching them — hours queries, viewing bookings, repair logging. We deal with the 40% that actually need a human. Game changer for small teams."
"Compliance is everything in lettings. Every call recorded, every repair logged with timestamp, every landlord instruction captured in writing. When a tenant disputes a repair timeline — we have the AI transcript. Disputes halved."
"New branch opened 4 months ago. AI from day one. Professional phone presence immediately — callers think we have a full team. Landlord acquisition up because every enquiry is handled perfectly. Built a 40-property portfolio in 4 months partly because we never miss a landlord call."
"Independent agency, 280 managed properties. Phone rings 90 times a day — maintenance, viewings, tenant queries, landlord updates. AI handles 70 of those. My negotiators now spend their time letting properties instead of being a switchboard."
"Maintenance reporting was our biggest time drain. Tenant describes a dripping tap for 10 minutes. AI captures property address, issue, urgency, photos requested and access arrangements in 2 minutes. Contractor dispatch time halved."
"Viewing bookings during valuations were our biggest leak. Prospect calls, team is out on appointments. Voicemail. They register with the agent next door. AI books every viewing instantly. Viewing volume grew 38%."
"Landlord calls wanting rental updates, market reports, void periods. AI provides property-specific info from our configured data. Landlord satisfaction improved because they get instant answers instead of waiting for a callback that takes 3 days."
"Tenant referencing queries — where is my reference? What documents do you need? How long does it take? AI answers every one from our process guide. Referencing team focuses on processing instead of answering status calls 40 times a day."
"Solid for viewings, maintenance and general enquiries. Would love integration with our CRM for live property availability. But capturing every call versus missing half of them during viewings — the ROI is immediate."
"Out-of-hours emergency calls were costing us £380/month with the old call centre. They got details wrong, could not answer tenant questions, put people on hold. AI at £9.99/month is more accurate, never puts anyone on hold and knows every property."
"Section 21 and deposit protection queries from tenants were consuming hours. When does my tenancy end? Where is my deposit held? What notice do I give? AI answers every compliance question accurately. Reduces our liability from giving wrong verbal advice."
"Contractor coordination calls — plumber confirming access, electrician asking for the key safe code, locksmith needing the address. AI provides property-specific contractor info. Contractors get what they need without calling the office mid-job."
"Rent arrears calls were being avoided by junior staff. Awkward conversations, tenants getting upset. AI handles initial arrears notifications professionally and captures the tenant response. Arrears follow-up is documented from day one."
"Market appraisal bookings from landlords considering switching agents. These are our highest-value calls — one new landlord is worth £3,000 to £8,000/year in management fees. AI books every appraisal. New landlord acquisition grew 32%."
"Inventory check-in and check-out scheduling was a phone nightmare. 30 move-ins per month, each needing a specific time slot. AI captures tenant availability and books the slot. No more back-and-forth calls to arrange a 15-minute appointment."
"Gas safety certificate renewal coordination across 280 properties. Tenants not answering, engineers needing access, landlords chasing compliance. AI contacts tenants, confirms access times and logs everything. Gas safety compliance went from 94% to 99.6%."
"HMO management calls are triple the volume of standard lets. 5 tenants per property, each calling separately about the same boiler issue. AI captures once, updates all tenants with the same response. Call volume per HMO issue dropped 70%."
"Right to Rent checks — tenants calling about document requirements, appointment times, what ID they need. AI explains the full process with document lists and books the appointment. Compliance team processes checks instead of explaining them repeatedly."
"Saturday viewings generate 60% of our new lets. Phone rings nonstop while negotiators are out showing properties. AI handles every Saturday call — booking viewings, answering property questions, capturing applicant details. Saturday conversion improved 44%."
"Deposit dispute documentation was our weakest area. AI captures every end-of-tenancy call with details of claimed deductions, tenant responses and agreed outcomes. TDS dispute success rate improved from 55% to 82% because everything is documented."
"Student lettings in September are 200 calls a day for 3 weeks. Temp staff cost £2,400 and still could not handle the volume. AI scales instantly for peak periods. September letting speed improved by a third and we stopped hiring temps."
"Landlord retention calls — when a landlord gives notice to leave, every hour counts. AI flags these immediately as priority. We now respond within 30 minutes instead of next day. Landlord retention improved from 78% to 91%."
"Legionella risk assessment scheduling across the portfolio. Tenants need to provide access, assessors need property details. AI handles the entire coordination chain. Assessment completion rate went from 70% to 98%."
"Branch phone was engaged 40% of the time during peak hours. Prospective tenants got engaged tone and called the competitor. AI answers every call instantly — zero engaged tone, zero voicemail. Applicant registration grew 28% from the same marketing spend."
"Insurance claim support after tenant damage. AI had every maintenance call, inspection note and communication documented with timestamps. Provided the insurer a complete timeline in 20 minutes. Claim approved without dispute."
"We manage properties across 4 postcodes from one office. AI routes calls by property location and gives area-specific info — parking permits, council contacts, bin collection days. Tenants get hyper-local answers without us looking anything up."
"End-of-tenancy cleaning disputes were our most common complaint. AI now explains cleaning standards, provides the checklist and captures cleaning booking requests before move-out. Cleaning disputes dropped from 35% to 12% of move-outs."
"New build lettings — 40 units launching simultaneously. Developer handover, snagging, tenant move-ins all at once. AI handled 300 calls in the first week. Without it we would have needed 3 temp staff and still missed calls."
"Tenant satisfaction surveys used to get 8% response rate. AI mentions the survey during relevant calls and sends the link via SMS. Response rate grew to 34%. We now have meaningful data to improve our service and retain landlords."
"Council tax liability during void periods — landlords calling constantly asking when the tenant moved out, who pays, how to register. AI answers every council tax query from our records. Void period admin calls dropped 80%."
"Only wish is live diary integration for viewing slots. Currently AI captures the request and we confirm within the hour. But compared to every call going to voicemail during viewings, it is transformational. Applicant experience is night and day."
"Multi-branch operation — 3 offices, one AI system with branch-specific routing. Consistent service quality across all branches. Centralised reporting shows me call patterns I never had visibility on. Management decisions are now data-driven."
"Calculated our missed call cost — 22 missed per day, 30% were viewing requests, average tenancy fee £840. That is £5,544/month in potential revenue walking out the door. AI has not missed a call in 6 months. The subscription is absurd value."
High-Street Letting Agents Using Air Landline
🔑 Mixed Office, Manchester
Sales and lettings in one office, 3 staff, 140 managed properties. AI separated 400+ calls per month by type. Sales leads up 28% because none were lost to the lettings queue. Repair processing time down 30%. Landlord complaints about unreturned calls: zero.
🔑 Independent Agent, Birmingham
Solo operator, 85 properties managed. Previously missing 40% of calls during viewings. AI now handles all calls — repairs logged, viewings booked, landlord instructions captured. Landlord retention up from 82% to 96%. Portfolio grew from 85 to 110 properties in 6 months.
🔑 Multi-Branch Agency, Leeds
Three branches, centralised maintenance. AI logs repairs consistently across all branches with the same format, urgency grading and routing. Maintenance coordinator processes repairs 30% faster. Emergency escalation time: under 2 minutes. Compliance documentation: automatic.
🔑 Out-of-Hours Coverage, Bristol
Previously paying £320/month for a call-answering service. Switched to AI. Emergency escalation faster (instant vs 15-minute callback). Repair logging more detailed. Viewing bookings captured 24/7. Monthly saving: £310. Annual saving: £3,720. Better service at a fraction of the cost.
🔑 Landlord Retention, Edinburgh
Lost 3 landlords (22 properties) in 6 months before AI. Reason: unanswered calls about rent reviews and maintenance concerns. After AI: every landlord call captured and flagged. Zero landlord losses in 8 months. Revenue protected: £10,560/year in management fees.
🔑 New Branch Launch, Chester
New branch, 2 staff from day one. AI handled all phone traffic from launch. Professional presence immediately — callers assumed a larger team. 40 properties under management in 4 months. Viewing conversion from phone enquiries: 68%. Landlord acquisition from phone enquiries: 45%.
Why Monday at 9am Is the Most Expensive Hour of Your Week
Every letting agent knows the feeling. You walk in at 8:55am on Monday. The phone starts at 9:00am. By 9:15am you have 12 missed calls, 4 voicemails, 3 emails from the weekend and your maintenance coordinator is already on the phone to a tenant whose boiler broke on Saturday night.
The Monday surge
- Weekend repairs: tenants who discovered issues on Saturday and Sunday call at 9am sharp. Boiler failures, leaks, broken locks, heating problems. 8–12 repair calls in the first hour
- Viewing requests: prospective tenants who browsed Rightmove over the weekend want to book viewings before properties go. 5–8 viewing requests in the first hour
- Landlord check-ins: landlords who thought about their properties over the weekend call with rent reviews, maintenance queries and compliance questions. 3–5 landlord calls in the first hour
- Contractor follow-ups: contractors calling about access for jobs scheduled this week. 2–4 contractor calls in the first hour
The maths of missing Monday
- 12 repair calls missed: 3 are emergencies that should have been escalated over the weekend. Tenant complaint rate: 100%. Landlord notification: delayed by 48 hours. Compliance risk: high
- 8 viewing requests missed: 5 callers ring the next agent on Rightmove. 5 potential lets at £900 fee each = £4,500 in letting fees lost
- 5 landlord calls missed: 2 are considering switching agents. 2 landlords with 6 properties each = £5,760/year in management fees at risk
- Total Monday morning cost: £10,260+ in fees at risk or lost
- With AI: every weekend call answered and logged. Emergencies escalated in real time. Monday morning: organised repair list, viewing schedule and landlord messages. Zero backlog. Zero lost revenue
The AI does not just answer your Monday calls — it answers your Saturday and Sunday calls too. By Monday morning, your weekend repairs are already logged and graded. Your viewing requests are already confirmed. Your landlord messages are already delivered. Monday stops being a crisis and starts being a normal working day.
Why One Unanswered Call Can Cost You £28,800
Landlord retention is the single most important metric in a letting agency. Acquiring a new landlord costs 5–8× more than retaining an existing one. And the number one reason landlords leave is not fees, not service quality, not a competitor's offer — it is feeling ignored.
- The direct cost: a landlord with 5 properties at £800/month average rent and 10% management fee = £4,800/year in recurring revenue. Lose them and you lose all of it — instantly
- The compounding cost: that landlord was going to hold those properties for 6+ years. Lifetime value: £28,800. Lost because they called three times about a rent review and nobody answered
- The acquisition cost: replacing that landlord requires marketing spend, landlord events, Rightmove visibility and months of prospecting. Average cost to acquire a new landlord: £800–£1,200. You spent nothing to keep the one who left
- The reputation cost: the departing landlord tells 3 other landlords. "They never answer the phone." Property owner networking is tight-knit. One lost landlord can trigger 2–3 more departures over the following 12 months
- The cascade effect: losing 3 landlords with 5 properties each = 15 properties = £14,400/year in management fees = £86,400 in lifetime value. From 3 unanswered phone calls
The AI prevents this by ensuring every landlord call is identified, flagged as priority and captured with full detail. Rent reviews, contractor preferences, access arrangements, compliance queries — all logged and delivered to the correct property manager. The cost of the AI: £120/year. The cost of losing one landlord: £28,800. ROI: 240:1.
Air Landline for High-Street Letting Agents FAQ
Yes. AI identifies caller intent within seconds — buying, renting, reporting a repair, or managing a property. Sales leads routed to sales. Lettings to lettings. Repairs logged and graded. Landlord calls flagged as priority. One number, four workflows. Zero misdirected calls.
Yes. Property address, tenant name, issue description, urgency grade, access times, photo requests — all captured consistently. Emergencies escalated immediately. Routine repairs queued for morning. Your maintenance coordinator gets a prioritised list instead of 15 voicemails. Processing: 30% faster.
Yes. Landlords identified and flagged as priority. Rent reviews, contractor preferences, access arrangements, sale queries — all captured and delivered to the correct property manager. Landlord retention up from 82% to 96%. The metric that determines whether your agency grows or shrinks.
Yes. Property, dates, contact details, requirements — all captured. Confirmation sent to applicant, notification to your viewing team. Viewings booked at 8pm Tuesday, 7am Saturday, or while your team is at a landlord meeting. Phone viewing conversion: 70%. Voicemail viewing conversion: 0%.
24/7 coverage. Gas leaks, flooding, lock-outs, security breaches — identified and escalated to your duty manager or emergency contractor immediately. Non-urgent calls logged for morning. Replaces your £300/month call-answering service with faster, more detailed, always-available coverage. Annual saving: £3,720.
Yes. Every call recorded and transcribed. Every repair timestamped with description and urgency. Every landlord instruction captured in writing. Deposit disputes, repair timeline challenges, landlord notification queries — you have the transcript. Compliance documentation generated automatically. Disputes halved.
Yes. Payment promises, hardship circumstances, payment plan requests — all captured professionally and consistently. Sent to your arrears team for follow-up. Sensitive conversations handled with the same tone every time. Full transcript for compliance and audit.
From £9.99/month. One lost landlord with 5 properties = £4,800/year lost. One missed emergency = thousands in damage. Replaces £300/month call-answering services. Viewing conversion: 70% vs 0% on voicemail. Landlord retention: 96%. The AI pays for itself with the first call.
Every Call Separated. Every Repair Logged. Every Landlord Kept.
AI separates sales from lettings calls, logs tenant repairs with urgency grading, captures landlord instructions, books viewings, handles out-of-hours emergencies and generates compliance documentation — while your team conducts viewings and grows the portfolio. Every call answered. Every lead captured. Every landlord retained.