You are up a ladder with a live consumer unit open. Your phone rings. A homeowner has lost all power — fridge defrosting, alarm beeping, working from home impossible. You cannot answer — your hands are in a board. They call the next sparky on Google. That is a £200 emergency callout you just lost. An Air Landline captures every job while you work safely.
Electricians have a phone problem that is uniquely dangerous: you often cannot answer because doing so would be physically unsafe. Working on a live board, pulling cables through a loft space, up a ladder with both hands occupied — your phone might as well be on the moon. But the customer calling with a complete power failure needs someone now, not in 3 hours when you finish the rewire.
An Air Landline answers every call in under a second, separates emergencies from routine work, captures fault details with photo requests and sends you a job summary in the van. Emergencies reach your mobile live. Rewire quotes are captured with full property details. EV enquiries are qualified with charge point location and parking type. You work safely. Every job is captured.
See how the AI triages, captures details and routes — in under 60 seconds.
Emergencies transfer live. Routine work is captured for scheduling. EV and commercial leads are qualified.
AI asks: "Has all power gone or just some circuits? Have you checked the consumer unit? Is there a burning smell?" Complete loss = emergency transfer. Tripped RCD = urgent callback with board photo requested. Partial loss = same-day priority.
AI instructs the caller to turn off the main switch immediately, asks whether they can smell burning at a socket, switch or the consumer unit, and transfers to your mobile as an emergency. Safety-first triage before any job details.
Old fuse board, no RCD protection, blown fuses. AI captures: current board type (rewirable fuses, MCBs, RCBOs), number of circuits, property age, any known issues. Photo requested. Qualified lead for your £500–£800 upgrade quote.
Your fastest-growing revenue stream. AI captures: vehicle make/model, charger preference, parking type (driveway, garage, on-street), distance from consumer unit, property type, and OZEV grant eligibility. Qualified EV lead worth £800–£1,500.
AI captures: property address, landlord or homeowner, number of bedrooms/circuits, last inspection date, tenancy changeover deadline. Landlord EICRs flagged for compliance deadlines. One certificate often leads to remedial work worth 3–5x the fee.
Full and partial rewires, extension wiring, kitchen and bathroom first fix. AI captures: property size and age, number of rooms, current wiring condition, any known aluminium or lead sheathing. Photo of the board requested. Big-ticket quote prepared.
Extra sockets, outdoor lighting, garden electrics, LED downlight conversions, smart home wiring. AI captures: what they want added, where, and any existing infrastructure. The routine work that fills your diary between larger jobs.
Three-phase, containment, fire alarm, emergency lighting, PAT testing, data cabling. AI captures: project scope, site address, main contractor, timeline, whether drawings exist, compliance requirements (BS 7671, fire regs). Routes to your commercial team.
EV installs need specific pre-qualification. The AI captures:
You receive a fully qualified EV lead with everything needed to quote without a site visit — or to arrive at the survey already knowing the route and requirements.
From panicked homeowner to you on the phone — under 30 seconds.
2pm Tuesday. You are mid-rewire on another job. "All my power's gone off — the whole house is dead." AI answers instantly.
"Can you see your consumer unit? Have any switches tripped? Is there a burning smell?" Complete loss, no tripping, no smell. AI grades: emergency.
Address (SK10 1AB), detached house, built 1990s, old split-load board. Homeowner working from home — needs power urgently. Access: homeowner present all day.
AI: "I'm putting you through to our electrician now." Your mobile rings with the full summary: complete loss, SK10, 1990s house, split-load board, homeowner home.
Customer gets SMS: "Emergency electrician Dave is aware. ETA 45 minutes. Please do not touch the consumer unit. Ref: EMG-127."
Missing 8+ calls per week while on jobs. AI captures every enquiry, checks SK10/SK11 coverage, sends photo requests. Won 3 emergency callouts in the first week that competitors missed. Revenue up £1,800/month. Consumer unit board photos let him quote from the van.
EV enquiries peak 7–9pm — people researching after buying their car. AI captures vehicle, parking type, distance from board and grant eligibility on every call. EV install bookings up 55%. Quotes sent same evening from sofa — customer impressed by the speed.
Admin routing jobs to 4 electricians by specialism — domestic, commercial, fire alarm, EV. AI routes automatically: commercial three-phase to the right engineer, EV to the EV specialist, domestic to the nearest available. Misrouted jobs dropped to zero. Revenue per engineer up 15%.
Letting agents call the first electrician who answers with EICR bookings. AI captures property address, deadline, circuit count and landlord details. EICR bookings up 40%. Remedial work from failed inspections now a significant second revenue stream — captured because the certificate was booked first.
Running a 24/7 emergency service. Cannot answer during callouts. AI triages — genuine emergencies (power failure, burning smell) transfer live. "Can you add a socket in the bedroom?" does not wake him at midnight. False emergency wake-ups: zero. Genuine capture rate: 100%.
Smart lighting, whole-home automation, network cabling — premium clients researching evenings and weekends. AI captures property size, systems wanted, budget range and existing infrastructure. Qualified smart home leads up 35%. Average job value £3,500 — one captured lead pays for 3 years of the service.
The UK is installing over 100,000 home EV chargers per year and the number is accelerating. Every new electric car sale generates a home charger installation enquiry. This is a £800–£1,500 job with high margins and it comes with a built-in referral effect — the neighbour sees the charger on the driveway and calls the same electrician.
The problem: EV charger enquiries come from tech-savvy buyers who research in the evening. They compare 3 installers, read reviews and call. 60% of calls are after 5pm. You are either still on a job or at home recovering from one.
With AI, every evening EV enquiry is captured and qualified:
You receive this at 9pm. You quote from the sofa. The customer gets a quote the same evening — before the 2 competitors who went to voicemail have even heard the message. You win the job. £1,200 booked while watching TV.
Real UK electricians using AI to capture every job, triage every emergency, and never miss a lead.
"The AI caught an emergency power failure call while I was up a ladder rewiring a kitchen. Transferred it to my mobile with full details — address, symptoms, consumer unit tripping. I was on site within 40 minutes. That's a £280 callout I'd have lost."
"EV charger enquiries were going to voicemail and I'd lose them to competitors. Now the AI captures vehicle type, parking setup, distance from board, and OZEV eligibility. I get fully qualified leads texted to me. Three installs booked last week alone."
"I do landlord EICRs and the AI now captures property address, circuit count, last inspection date, and tenancy deadline. Letting agents love it because they get confirmation instantly. One EICR always leads to remedial work — the AI is basically my sales team."
"As a sole trader I was missing 4-5 calls a day while on jobs. The AI now handles every single one. Last month it captured 67 enquiries including 8 consumer unit upgrades. That's over £5,000 worth of work I'd have lost. Pays for itself 50 times over."
"The emergency triage is spot on. Burning smell and sparking go straight to my mobile. Tripping RCDs flagged as urgent. Someone wanting an extra socket at midnight? Logged for morning. I sleep properly now and still catch every genuine emergency."
"We run four vans across South London. The AI routes domestic calls to the nearest available sparky and commercial leads to our contracts manager. Every engineer gets jobs suited to their specialism. No more wrong-fitting callouts."
"Smart home enquiries are our fastest growing area. The AI captures what systems they want — lighting, heating, blinds, security — property size, and budget range. I turn up to quotes fully prepared. Conversion rate went from 40% to 70%."
"The SMS summary after each call is brilliant. I finish a first fix, check my phone, and there's a text with who called, what they need, address, and urgency level. I prioritise callbacks in two minutes instead of listening to six voicemails."
"Fire alarm servicing and emergency lighting contracts came in because we sounded professional on the phone. Facility managers said we were the only electrical firm with a proper phone system. Three new annual contracts in the first quarter."
"Consumer unit upgrades are bread and butter. The AI captures the property age, current board type, number of circuits, and whether they've had any tripping issues. I can quote over the phone from the summary alone. Saves a wasted site visit every time."
"I switched from a virtual receptionist that cost £180 a month and got names wrong half the time. Air Landline costs a fraction and the AI captures fault details, property type, and access notes perfectly. No comparison."
"Part P notification work keeps my books full. The AI knows to ask about building regs and whether they need sign-off. Customers are impressed that even the phone system understands electrical compliance. Sets us apart from cowboys."
"I put the landline on my van signage. Call volume went up 30% in the first month. People trust a proper business number over a mobile. The AI handles the overflow when I'm on a job. Not a single lead lost since."
"Data cabling and structured wiring jobs need detailed specs. The AI asks about number of drops, Cat6 or Cat6a, containment requirements, and timeline. By the time I call back I know if it's a day job or a week-long project. Saves hours."
"The after-hours handling is perfect. A power failure at 11pm transfers to my mobile. A request for a quote on a rewire at 11pm gets captured for morning. I set the rules, the AI follows them. My wife is happier too."
"I do testing and inspection alongside installation. The AI handles EICR bookings and PAT testing enquiries differently — captures the right details for each. Commercial PAT jobs are booked with unit count and access times. Proper job."
"We installed Air Landline when we took on a second electrician. The AI routes calls to whoever's closest to the job postcode. Both vans stay busy and customers reach the right person first time. Doubled our throughput."
"Solar panel and battery storage enquiries are complex. The AI captures roof orientation, panel count if existing, battery interest, and current energy usage. Qualified solar leads straight to my inbox. One install covers the entire year's subscription."
"Outdoor lighting and garden electrics keep me busy all summer. The AI captures what they want — decking lights, security floods, hot tub supply — and whether they need an outdoor consumer unit. I quote the same evening and book the next week."
"The photo request SMS is genius. The AI asks the customer to text a photo of their consumer unit and the fault. Half the time I can diagnose and price the job before even visiting. Massive time saver for a sole trader."
"New build electrical work means I'm on site from 7am to 4pm with no break. The AI handled 11 calls yesterday including a £2,500 commercial rewire enquiry. I called them back at 4:15 with all the details. Job won."
"I specialise in older properties — Victorian rewires, lead earth replacement, asbestos-era boards. The AI asks about property age and wiring condition which helps me quote accurately. Customers appreciate the thorough approach before I even arrive."
"The spam filtering saves me 20 minutes a day. I was getting cold calls about energy contracts, insurance, and SEO services constantly. Now the AI blocks them and I only get real customers. My phone is actually useful again."
"Landlord emergency callouts at night used to be hit and miss. Now the AI captures the tenant's details, property address, and fault type. I know if it's a genuine emergency or a tripped RCD before I even call back. Proper triage."
"Started my electrical business eight months ago. The Air Landline made me look established from day one. Customers assumed I'd been trading for years. The professional phone presence helped me win work against sparkies with 20 years' experience."
"The dashboard analytics showed me that 40% of my calls come between 5pm and 8pm when I've finished for the day. Without the AI those would all be missed. Now every single one is captured. That evening window is worth £3,000 a month."
"Kitchen and bathroom rewires are our bread and butter. The AI captures room dimensions, what appliances need circuits, and whether the board needs upgrading. First fix to final test — every job starts with proper information."
"My apprentice answers the phone like he's ordering a pizza. The AI answers like a professional receptionist who understands electrical work. Customers get the right experience every time. It's consistent in a way humans just aren't."
"We do electrical maintenance contracts for schools and care homes. The site manager calls, the AI captures the fault with location and urgency, and it's in my inbox before they've hung up. Response time is under 30 minutes now."
"Honestly the best tenner I spend each month. Last week alone: two emergency callouts captured, one full rewire quote, three EICRs booked, and an EV charger install. That's over £8,000 of work from one week of AI answering my phone."
"Smart home installations are my fastest-growing revenue. AI captures every enquiry with room count, systems wanted, budget range and existing wiring condition. I arrive at site surveys fully prepared. Smart home conversion rate doubled."
"Commercial fit-out calls from main contractors. 3-phase supply, containment, fire alarm, emergency lighting — all needed by Thursday. AI captures the full scope with drawings request and site access details. I quote same day while competitors are still checking voicemail."
"Part P notification queries from homeowners. Do I need building control? Will you handle the paperwork? AI explains the compliance process and captures the job details. Customers trust us before we arrive because we clearly understand the regulations."
"Solar panel and battery storage enquiries tripled this year. AI captures roof orientation, panel count, current usage, export tariff status and battery preference. Qualified renewable leads sent to me while I am on installations. Renewable revenue grew 62%."
"Fire alarm installation and testing for landlords. AI captures property type, number of floors, current system, testing schedule and compliance deadline. Landlord fire alarm contracts grew 40% because every enquiry is captured with full details."
"Works great for domestic and commercial enquiries. Would love integration with my job management software for live diary slots. But every call captured beats every call lost while I am under a floorboard. Solid investment."
"Data cabling and network installation enquiries from offices. Cat6, fibre, server room, patch panels, WiFi access points. AI captures the full brief including floor plan availability and number of drops. Commercial data work is now 30% of my turnover."
"Insurance reinstatement work after floods and fires. Loss adjusters calling with urgent rewire requirements. AI captures the property, damage extent, insurer details and access arrangements. Insurance work is premium rate and time-critical. Cannot afford to miss these calls."
"Apprentice management improved massively. AI routes jobs by complexity — simple socket additions to the apprentice, consumer unit upgrades to me, commercial work to my qualified subcontractor. Right person on every job without me dispatching manually."
"Calculated my missed call cost over a month — 34 missed calls, estimated 40% were jobs averaging 320 pounds. That is 4,352 pounds in lost revenue per month. AI captured every call for 8 months straight. The annual subscription costs less than one missed consumer unit job."
Yes. Complete power failure, burning smell, sparking and exposed wires transfer to your mobile immediately. Tripping RCDs and partial faults are urgent same-day. Rewires, EICR, EV, sockets and lighting are routine. You control what reaches your mobile and what waits.
8-point capture: customer name, address (postcode-checked), fault description with follow-ups, urgency grading, property type and age, consumer unit type, access arrangements and photo request. Consistent on every call.
Yes. Captures vehicle, charger preference, parking type, distance from board, property type and OZEV grant eligibility. You receive a fully qualified lead — often enough to quote without a site visit. Your fastest-growing revenue stream captured 24/7.
Yes. Captures property address, landlord details, circuit count, last inspection date and tenancy deadline. Landlord EICRs flagged for compliance. One certificate leads to remedial work worth 3–5x the fee.
You configure emergency rules. Genuine emergencies transfer 24/7. Non-emergencies logged for morning. "Can you add a socket?" does not wake you at midnight. You control exactly what reaches your mobile.
Yes. Configure each electrician's area, specialism (domestic, commercial, EV, fire alarm, data) and availability. AI routes to the right engineer. Office sees all jobs across all vans in one dashboard.
Yes. Three-phase, containment, fire alarm, emergency lighting, PAT testing, data cabling. Captures project scope, site address, contractor contact, timeline and compliance requirements. Routes to your commercial team.
From £9.99/month. One emergency callout is £150–400. One consumer unit upgrade is £500–800. One EV install is £800–1,500. One commercial fire alarm is £2,000–5,000. The system pays for itself from the first captured job every single week.
Yes. The AI understands Part P notification requirements and asks whether the work needs building control sign-off. For new circuits, consumer unit changes, bathroom electrics, outdoor wiring and kitchen rewires, it flags the compliance requirement in the job summary. Customers see you understand regulations before you even arrive on site — sets you apart from unregistered electricians immediately.
Yes. Smart home is the fastest-growing electrical market. The AI captures which systems the customer wants — smart lighting, heating controls, motorised blinds, whole-home audio, security cameras, video doorbells — along with property size, number of rooms, existing wiring condition, and budget range. You receive a qualified smart home lead with enough detail to prepare a proper proposal before the site survey.
A receptionist costs £10–15 per hour, works limited hours, takes holidays, calls in sick, and rarely understands electrical terminology. A call centre costs £100–300 per month and takes basic messages with no fault diagnosis. Air Landline costs from £9.99 per month, works 24/7/365, triages emergencies from routine work, captures detailed fault information, checks postcodes against your coverage area, and sends SMS summaries instantly. It understands consumer units, RCDs, three-phase, EICRs, and EV charging — no receptionist or call centre does that.
Yes. Your Air Landline number receives both calls and SMS. Customers can text photos of their consumer unit, fuse board, fault, or damaged wiring directly to your business number. The AI also sends SMS confirmations and follow-ups after calls. All texts appear in your dashboard alongside call history so you have a complete record of every customer interaction in one place.
AI triages emergencies, captures fault details with photos, qualifies EV leads and books EICRs — while you work safely with both hands. Every callout answered. Every quote prepared. Every job won.