“New patient calls no longer slip through the cracks. Even out of hours, enquiries are captured and in our inbox first thing.”
Fill Your Diary, Cut No‑Shows and Never Miss a Dental Enquiry.
Team‑Connect’s AI dental receptionist answers every call in a warm British tone, captures new patient details, triages emergencies, and books or reschedules appointments — even out of hours. Works with your existing number and practice workflows.
Looking for the full product overview? See AI Receptionist UK or compare plans on AI Pricing.
Purpose‑Built for UK Dental Practices
Convert more inbound calls into registered patients while keeping clinical time protected.
Capture Every New Patient Enquiry
Stop losing prospective patients to voicemail. Your AI receptionist answers instantly, collects contact and treatment intent, and hands off or books in seconds.
- Scripts tailored for NHS, private or mixed practices
- Capture reason for visit: check‑up, hygiene, fillings, Invisalign, whitening
- Instant summaries to your inbox or CRM
Smart Emergency Triage & Routing
Set rules for pain, swelling, trauma or bleeding. Urgent cases route to on‑call, while routine issues are scheduled appropriately.
- Out‑of‑hours and bank holiday coverage
- Live transfer to the right clinician when required
- Clear, consistent triage questions every time
Reduce DNAs with Reminders
Send confirmations and reminders to cut no‑shows. Combine with SMS to boost attendance.
- Automated confirmations and reminder nudges
- Reschedule workflows for last‑minute changes
- See SMS Marketing UK for templates
Dental Reception Features That Grow Your Practice
Everything you’d expect from a professional front desk — delivered by natural language AI and always available.
24/7 Answering with Natural British Voice
Friendly greeting in your practice name, consistent tone, and patient‑first etiquette — day and night.
- Practice‑specific greeting and FAQs
- Capture name, DOB (optional), phone, email, reason
- Instant email or SMS summaries
Appointment Booking & Rescheduling
Define the booking workflow and let the AI collect preferred dates and times, so your team can confirm quickly.
- Preferred clinician and treatment notes
- Cancellation and reschedule capture
- Works alongside your existing tools and calendars
Smart Routing & Live Transfer
Route new patients to front desk, existing patients to admin, and emergencies to the on‑call mobile.
- Time‑of‑day and day‑of‑week logic
- VIP or vulnerable patient rules
- Failover if unanswered
Compliance & Data Protection
GDPR‑compliant platform with UK/EU hosting options, access controls and retention policies.
- Role‑based access control
- Encrypted data in transit and at rest
- Configurable retention windows
New to AI reception? Read What is an AI Receptionist? or compare plans on AI Receptionist Pricing.
Proven Outcomes for Dental Practices
Blend AI coverage with your team to raise conversion and lower admin load.
+22% more new‑patient bookings
Never let enquiries go to voicemail. Convert interest at first contact and follow up automatically.
Up to 35% fewer DNAs
Confirmation and timely SMS reminders reduce no‑shows and protect chair time.
40–60% admin time saved
AI answers common questions, gathers details and routes calls to minimise interruptions.
What UK Dentists Say
Real feedback from practices using Team‑Connect daily.
“Emergency triage is consistent and our on‑call rota gets the right calls. Staff interruptions are way down.”
“Reminders reduced DNAs noticeably. Patients like the texts and we’ve recovered a lot of lost time.”
“We feel ‘always open’ without burning out the team. Handover notes are clear and actionable.”
AI Receptionist for Dentists — FAQs
Answers to common questions UK practices ask before going live.
How fast can we get started?
Most practices are live the same day. Forward your number, pick your greeting and triage rules, and decide where summaries are sent — then you’re ready.
Can we keep our existing number?
Yes. Forward your current landline or mobile to Team‑Connect, or provision a new local number to use on your website and Google Business Profile.
Can the AI handle pricing and treatment FAQs?
Yes. Provide your typical price ranges (e.g., check‑ups, hygiene, whitening) and inclusions, and the AI will answer consistently with your policy.
What about safeguarding and consent?
You control scripts and policies. The AI follows your approved wording and routes sensitive cases directly to a human via live transfer.
Does it integrate with our systems?
Team‑Connect supports email and webhook handoffs and works alongside your calendars and forms. Many practices simply use summaries + a quick confirm step.
Is there a contract?
No long‑term contracts. Plans are month‑to‑month and you can upgrade or cancel anytime. See AI Receptionist Pricing.
Ready to Try AI Receptionist for Your Practice?
Start with a free trial. Keep your number, set triage rules, and see the impact on day one.
Want a general overview instead? Visit AI Receptionist UK.