MOT Booking System UK – AI‑Powered Test & Service Scheduling
Deploy a UK‑wide MOT booking and automotive communication stack. AI phone handling, instant MOT & service scheduling, SMS reminders and fail advisory tracking. Used by independent garages and dealer groups across the UK to reduce missed calls, lift throughput and keep diaries full without overloading reception.
AI MOT Reception
Captures bookings 24/7 UK‑wide
Smart MOT Scheduling
Optimises lane usage in busy centres
Advisory Upsell
Turns fails into service work
Fail Analytics
Spot patterns across UK sites
Core MOT Booking System for UK Garages & Test Centres
A focused booking and communication layer that sits in front of your existing diary or DMS – fixing calls, MOT slots and reminders first.
🤖 AI MOT Phone Reception
Every MOT enquiry is answered instantly. The AI captures registration, mileage, preferred date and time, plus any questions or advisory concerns, then books directly into your MOT schedule or passes to a human when needed.
📆 Lane‑Aware Scheduling
Spread MOT bookings across available lanes and technicians. Avoid bottlenecks, long waits at the start of the day and dead time in the afternoon. The system works with single‑lane independents through multi‑lane dealer sites.
🔧 Advisory & Fail Capture
Tag common failures and advisories by customer and vehicle. Use those tags to offer pre‑MOT checks and service bundles that lift pass rates and generate ethical workshop revenue.
💬 SMS & Email Confirmations
Every booked MOT gets an instant confirmation message with date, time and location. Optional reminder sequences (for example 7 days and 24 hours before) reduce no‑shows across the UK, not just in one branch.
📲 Simple Shared Schedule
A clear web schedule shows today, this week and next week’s MOTs at a glance. Staff can move bookings, mark completed tests and see open capacity – from reception, the office or a tablet in the workshop.
📊 MOT Performance View
High‑level stats for managers: booking lead time, no‑show rate, advisory conversion and fail distribution. See how each site or lane is performing and where to focus extra support or marketing.
AI Landline & Mobile Divert for UK MOT Garages
Give your workshop a professional MOT booking number that never goes to voicemail. AI answers first, books the MOT and can still pass calls through when a person is needed.
📞 Dedicated MOT Booking Number
Put a single MOT booking number on your Google listing, website, reminders and paperwork. Every call hits the AI receptionist first, which captures the booking details before optionally transferring to your front desk or mobile.
📲 Smart Mobile Divert
When customers genuinely need a human, calls can be diverted to mobiles, reception, or a central call team. Out of hours, the AI continues handling MOT enquiries, cancellations and “earliest slot?” calls so you don’t rely on voicemail.
🤖 UK‑Tuned AI Conversation
Built and tuned for UK garages – understands real customer language, regional accents and the way people naturally ask to “book an MOT”, “check if I’m still in date”, or “get it done before the weekend”.
SMS Confirmations & Shared MOT Schedule (UK)
Keep all MOT slots in one simple calendar, with every booking confirmed and reminded automatically.
📆 MOT Diary View
See exactly which MOTs are booked for today, this week and next. Filter by site or lane, quickly move slots and keep reception, technicians and management on the same page without extra admin.
💬 Automatic Confirmations
As soon as an MOT is booked – by AI or staff – the customer receives an SMS (and optional email) with clear details. It makes your operation feel organised and reduces the “was that today?” confusion that wastes time.
🔔 Reminder Texts & Follow‑Ups
Configure reminders to fire automatically ahead of appointments and when customers need to rebook. Helpful, brand‑consistent texts help keep lanes full and customers loyal without manual chasing.
MOT Booking System Plans – UK
Simple tiers for independent MOT stations, multi‑site groups and national networks.
Starter MOT UK
- 1 MOT booking number
- AI reception (core)
- SMS/email confirmations
- Shared MOT schedule
- Basic advisory tracking
- No long contracts
Professional MOT UK
- 5 booking numbers
- Advanced AI call logic
- Upsell intelligence
- Fail distribution analytics
- Advisory retention flows
- API access
- Priority support
Enterprise MOT UK
- 10 booking numbers
- Multi‑site centralisation
- Custom AI tuning per brand
- Deep analytics & reporting
- White‑label options
- Dedicated success manager
- 24/7 response SLA
UK MOT Operators Growing with AI Booking
Stories from independent garages, franchise networks and dealer groups using AI MOT booking across the UK.
"We went from constant missed calls to a diary that fills itself. AI handles the bulk of MOT bookings; reception just watches the schedule and deals with edge cases. Throughput and staff sanity both improved."
"Advisory‑based pre‑checks turned ‘likely fails’ into profitable prep work. Average revenue per MOT is up and customers appreciate that we’re proactive rather than reactive."
"Our call volume was too high for one receptionist but not enough for a full call centre. AI fills that gap perfectly – professional, consistent and always on."
"Customers like that they can book an MOT or service at 10pm from their sofa. We like that we come in the next morning to a clean schedule and confirmations already sent."
"Centralising calls for multiple branches used to be chaos. Now AI picks up, routes and books based on the nearest site with capacity. Management finally has a clear view of demand."
"We kept our existing garage system and put Team‑Connect in front of it for calls, MOTs and SMS. It was the quickest win we’ve had in years – minimal change for the team, big impact for customers."
Ready to Fix MOT Calls & Bookings Across the UK?
Use AI to answer, book and confirm MOTs automatically – while your team focuses on vehicles, not voicemails.