★★★★★
“Cancellations now fill themselves from our waitlist. Our chairs are busier and admin time is down.”
💇 AI Receptionist for Salons • Capture Every Booking 24/7
AI Receptionist for Salons in the UK
Stop losing bookings to missed calls. Team‑Connect answers enquiries, qualifies services, books appointments and manages waitlists — while your team is with clients. Built for hair, beauty, nails, barbers, spas and aesthetics.
📅 Appointment & stylist booking
🧑🎨 Stylist/therapist selection
✅ Consultation & patch‑test prompts
💬 SMS confirmations & reminders
🕒 Cancellation & waitlist fill
🛡️ Spam screening
Learn the basics: What is an AI Receptionist? • Compare plans: AI Receptionist Pricing
Built for Real‑World Salon Workflows
From colour consultations to last‑minute cancellations — we prioritise what matters.
Booking & Waitlist Automation
Offer AM/PM or exact slots, read live availability and instantly fill cancellations with waitlisted clients. Priority rules for VIPs or time‑sensitive services.
Accurate Client Intake
Capture full name, phone, email, service type, stylist preference, timing, notes and contraindications. Send secure SMS links for consultation or patch‑test forms.
Stylist/Therapist & Service Matching
Match by skill (e.g., balayage, nails, brows, massage), duration and chair/room availability. Manage multi‑service bookings in one call.
No‑Show Reduction
Automatic confirmations, reminders and prep checklists reduce no‑shows. Configure deposits or payment links in messages to secure bookings.
Client Experience
Friendly British tone with branded greeting. Clear upsell prompts (toner, blow‑dry, aftercare) and “on my way”/running‑late updates.
Works with Your Number
Keep your current salon number. Forward calls when you’re busy or out‑of‑hours. Need more lines? Add local numbers anytime.
Key Features for Salons & Personal Care
Everything you need to answer, qualify, book and follow‑up — without hiring a full‑time receptionist.
24/7 Call Answering
Answer every call, day or night. Distinct greetings for out‑of‑hours and bank holidays with smart routing rules.
Appointment Qualification
Capture service, duration, stylist/therapist, colour history, patch‑test status and preferred times — structured and ready to book.
Live Transfer & Escalation
VIP or urgent rebooking can live‑transfer to your mobile/desk. Failover rules and voicemail‑to‑text backups included.
Smart SMS & Email
Confirmations, reminders, aftercare and review requests increase rebooking. Combine with SMS Marketing for campaigns.
Integrations & API
Push bookings to your systems via webhooks/Zapier. Calendar sync for Google/Outlook; API access on Business Pro & Enterprise.
Multi‑Location & Teams
Route by location or service line (colour vs nails vs spa). Separate rotas and availability per team.
AI Receptionist vs Traditional Answering
Lower cost, 24/7 coverage, consistent booking data — and fewer no‑shows.
Team‑Connect AI Receptionist
- From £9.99/month — fraction of a full‑time salary
- Answers multiple calls at once
- Structured data capture for every booking
- Waitlist & cancellation auto‑fill
- SMS confirmations, reminders, consultation links
- Integrates with calendars, CRMs and webhooks
Traditional Answering
- £1,800+/month including NI/pension/holiday
- Limited to one caller at a time
- Inconsistent detail capture
- Out‑of‑hours coverage costs extra
- No automated reminders or waitlist
- Manual re‑entry into systems
What UK Salons Say
Real feedback from salons using Team‑Connect to capture every booking.
★★★★★
“It books the right therapist and service length every time. Reminders cut no‑shows dramatically.”
★★★★★
“Patch‑test prompts and forms by SMS save us from awkward turn‑aways. Clients love the confirmations.”
★★★★☆
“Evenings and weekends are covered. We haven’t missed a new client enquiry in months.”
Common Questions for Salons
Answers to what UK salons ask before switching to AI.
Will callers know it’s AI?
Your callers experience a friendly British receptionist answering in your salon name. You can disclose AI if you prefer; either way, tone and scripts are tailored to your brand.
Do you handle patch tests and consultation forms?
Yes. We send secure links by SMS/email, capture responses and include key details (contraindications, preferences) in the booking summary.
Can you take deposits or send payment links?
Yes. Share your payment/deposit link and we’ll include it in confirmations and reminders to secure bookings and reduce no‑shows.
Will it integrate with my booking system?
We can book into common calendars and push booking data to CRMs via webhooks and Zapier. API access is available on higher tiers.
What if we have multiple locations or teams?
Route by location, service line or stylist/therapist. Maintain separate availability and rotas per site or team.
Is my data secure and GDPR‑compliant?
Yes. Team‑Connect is GDPR‑compliant with UK/EU hosting options, role‑based access and retention controls.