50+ App Integrations • CRM • Helpdesk • E‑commerce

50+ Powerful Integrations

Connect Team‑Connect AI with your favourite business apps. Seamless integrations with CRM, helpdesk, e‑commerce and communication tools — set up in minutes, not hours.

50+ App Integrations
5 min Avg. Setup Time
99.9% Uptime SLA
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Trusted Integration Partner
🔒SOC 2 Controls
🛡️Enterprise Security
⚡99.9% Uptime
🏆Award‑Winning API

Integration Categories

Connect Team‑Connect AI with all your essential business tools — from CRM to e‑commerce, we’ve got you covered.

📊

CRM Systems

Sync customer data, update leads and track interactions automatically. Perfect for sales teams using Salesforce, HubSpot and more.

Salesforce HubSpot Pipedrive Zoho CRM Microsoft Dynamics
8 integrations 5–10 min setup
🎧

Helpdesk & Support

Create tickets, route conversations and provide seamless support across all your existing helpdesk platforms.

Zendesk Freshdesk Intercom Help Scout ServiceNow
12 integrations 3–8 min setup
🛒

E‑commerce Platforms

Handle order inquiries, track shipments and support customers directly from your online store platforms.

Shopify WooCommerce Magento BigCommerce Squarespace
10 integrations 5–12 min setup
💬

Communication Tools

Extend AI assistance to your team tools. Get notifications and manage conversations from Slack, Teams and more.

Slack Microsoft Teams Discord Telegram WhatsApp
7 integrations 2–5 min setup
📧

Marketing Automation

Sync customer interactions with your campaigns. Trigger emails, update segments and track the entire journey.

Mailchimp Klaviyo ActiveCampaign Constant Contact SendGrid
9 integrations 8–15 min setup
☎️

Phone Systems

Integrate with existing phone infrastructure. Forward calls, manage voicemail and create seamless voice experiences.

Twilio RingCentral Vonage 3CX Asterisk
6 integrations 10–20 min setup

Popular Integrations

The most‑used integrations by Team‑Connect AI customers. One‑click setup for these popular business applications.

Find Your Integration

Salesforce

CRM System
Automatically sync leads, update contact information and track customer interactions in Salesforce. Ideal for sales teams managing prospects.
  • ✓ Auto‑create leads from calls
  • ✓ Update contact records
  • ✓ Log interaction history
  • ✓ Trigger workflows
⚡ Easy Setup
3 minutes

HubSpot

CRM & Marketing
Connect HubSpot to manage contacts, track deals and automate marketing workflows based on customer service interactions.
  • ✓ Contact management
  • ✓ Deal pipeline updates
  • ✓ Marketing automation
  • ✓ Activity timeline
⚡ Easy Setup
4 minutes

Zendesk

Customer Support
Create support tickets, escalate complex issues and maintain conversation history in Zendesk for comprehensive support tracking.
  • ✓ Auto‑create tickets
  • ✓ Escalation workflows
  • ✓ Customer context sync
  • ✓ Agent handoff
⚡ Easy Setup
5 minutes

Shopify

E-commerce Platform
Handle order inquiries, check inventory, process returns and provide shipping updates directly from your Shopify store data.
  • ✓ Order status lookup
  • ✓ Inventory checking
  • ✓ Return processing
  • ✓ Customer order history
⚙️ Medium Setup
12 minutes

Slack

Team Communication
Get real‑time notifications in Slack, escalate conversations to team members and manage AI responses collaboratively.
  • ✓ Channel notifications
  • ✓ Team escalations
  • ✓ Conversation monitoring
  • ✓ Bot management
⚡ Easy Setup
2 minutes

Microsoft Teams

Team Communication
Integrate AI customer service with Microsoft Teams for enterprise communication, notifications and collaborative support.
  • ✓ Teams channel alerts
  • ✓ @mention notifications
  • ✓ File sharing support
  • ✓ Meeting integration
⚡ Easy Setup
4 minutes

Pipedrive

Sales CRM
Sync leads and deals with Pipedrive, track sales conversations and automate your pipeline based on customer interactions.
  • ✓ Lead qualification
  • ✓ Deal progression
  • ✓ Activity logging
  • ✓ Pipeline automation
⚙️ Medium Setup
8 minutes

Mailchimp

Email Marketing
Add customers to lists, trigger automated campaigns and update subscriber preferences based on support interactions.
  • ✓ List management
  • ✓ Campaign triggers
  • ✓ Tag automation
  • ✓ Preference updates
⚡ Easy Setup
6 minutes

Intercom

Customer Messaging
Handoff conversations between AI and human agents, maintain context and provide a unified messaging experience.
  • ✓ Agent handoff
  • ✓ Conversation context
  • ✓ User identification
  • ✓ Message routing
⚡ Easy Setup
3 minutes

WooCommerce

WordPress E‑commerce
Connect WooCommerce to handle orders, product queries and support for WordPress‑based stores.
  • ✓ Order management
  • ✓ Product catalogue access
  • ✓ Customer data sync
  • ✓ Inventory tracking
⚙️ Medium Setup
10 minutes

Twilio

Communications API
Power your voice AI with Twilio. Handle calls, SMS and multi‑channel customer communications.
  • ✓ Voice call handling
  • ✓ SMS integration
  • ✓ Number management
  • ✓ Call recording
⚙️ Medium Setup
15 minutes

Google Analytics

Web Analytics
Track customer service interactions as Analytics events. Measure AI performance and satisfaction metrics.
  • ✓ Event tracking
  • ✓ Conversion goals
  • ✓ Journey mapping
  • ✓ Custom dimensions
⚡ Easy Setup
3 minutes

Notion

Productivity
Create and update Notion pages with interaction summaries, support docs and knowledge bases.
  • ✓ Page creation
  • ✓ Database updates
  • ✓ Template automation
  • ✓ Team collaboration
⚡ Easy Setup
Coming Q3 2025

Can’t find the integration you need?

🛠️ Build Custom Integration

Powerful API & Webhooks

Build custom integrations with our REST API. Real‑time webhooks, detailed docs and developer support make it easy to connect any business application.

  • ✓ REST API with OpenAPI 3.0 spec
  • ✓ Real‑time webhooks
  • ✓ SDKs for popular languages
  • ✓ Auth & rate limiting built‑in
  • ✓ Developer support & consultation
📚 API Documentation 🤝 Get Integration Help
// Initialize Team‑Connect API
const teamConnect = new TeamConnectAPI({
apiKey: 'tc_live_...',
baseURL: 'https://api.team-connect.co.uk'
});
// Create customer interaction
const interaction = await teamConnect.interactions.create({
customerId: 'cust_123456',
type: 'voice_call',
message: 'Customer inquiry about order status',
metadata: {
source: 'phone',
priority: 'high'
}
});
// Webhook endpoint for real‑time updates
app.post('/webhook', (req, res) => {
console.log('New interaction:', req.body);
// Process webhook data
});

Quick Setup Guide

Get your first integration running in under 10 minutes with this simple 4‑step process.

1️⃣ Choose Integration

Select from 50+ pre‑built integrations or use our API for custom connections.

2️⃣ Authenticate

Secure OAuth 2.0 authentication with your apps. One‑click setup for most platforms.

3️⃣ Configure

Set up mappings, triggers and automation rules to match your workflow.

4️⃣ Test & Go Live

Test in sandbox mode, then activate for production and monitor in real‑time.

Integration FAQs

Common questions about Team‑Connect AI integrations

How secure are the integrations?

All integrations use OAuth 2.0 and encrypted API connections (TLS 1.3). We’re SOC 2 aligned and follow GDPR requirements. Keys are encrypted and never stored in plain text.

What happens if an integration fails?

We use automatic retries and fallback procedures. Failed requests are queued and retried with exponential backoff. You’ll get alerts for persistent issues and our team monitors health 24/7.

Can I customise data mappings?

Yes. You can customise field mappings, transformations and conditional logic for all integrations using our visual mapper — no coding required.

Do integrations work in real‑time?

Most run in real‑time using webhooks. Some may have a small delay (typically under 30 seconds) depending on the third‑party API.

Ready to Connect Everything?

Start integrating Team‑Connect AI with your business apps today. 14‑day free trial with full access to all integrations.

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