AI Phone System for UK Florists
Never miss another flower order. Our AI answers calls 24/7, takes orders, suggests bouquets from your website, checks delivery postcodes and sends instant confirmations — while you focus on creating beautiful arrangements.
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🌸 Built Specifically for UK Florists
Everything your flower shop needs to capture every order, even when you're elbow-deep in roses
AI Order Taking
AI answers in your florist's name, captures occasion, budget, flower preferences, delivery details and card messages. Just like a trained receptionist.
- Asks about occasion (birthday, sympathy, anniversary)
- Captures budget range
- Records card messages
- Handles special requests
Website Product Suggestions
AI learns your current products, prices and seasonal offerings from your website. Suggests specific bouquets to callers.
- "We have a lovely rose bouquet for £45"
- Knows your exact prices
- Promotes seasonal specials
- Updates automatically
Delivery Radius Checking
Automatically checks if the customer's postcode is within your delivery area. Sets different fees per zone.
- Postcode-specific pricing
- Politely offers collection if too far
- Same-day cutoff times
- AM/PM slot availability
Instant Confirmations
Customers receive SMS/email confirmation. You get notified instantly with full order details.
- SMS to customer with order details
- Email to you with everything
- Push notifications
- Order saved to CRM
Schedule CRM Dashboard
All orders appear in your dashboard ready to fulfil. Track deliveries, customer history and revenue.
- Orders sorted by delivery date
- Customer order history
- Returning customer recognition
- Revenue reports
Live Transfer
Complex orders or VIP customers? AI transfers to your mobile instantly. You set when transfers are available.
- Transfer during shop hours
- After-hours takes messages
- Priority customer handling
- Warm handover with context
🚀 Live in Under 10 Minutes
No technical skills needed. Just tell us about your florist and start taking orders.
Sign Up
Create your account and choose your plan. Free trial included.
Configure
Enter your florist name, delivery area, postcode pricing and website.
Connect
Forward your existing number or use your new Team-Connect number.
Take Orders
AI answers calls and orders appear in your dashboard instantly.
📊 AI vs Hiring a Receptionist
Why 2,500+ UK florists chose Team-Connect AI
❌ Human Receptionist
- ❌ £20,000+/year salary
- ❌ Only works shop hours
- ❌ Holiday, sick days, breaks
- ❌ One call at a time
- ❌ Training takes weeks
- ❌ May forget to upsell
✅ Team-Connect AI
- ✅ From £9.99/month
- ✅ Works 24/7/365
- ✅ Never sick, never late
- ✅ Unlimited simultaneous calls
- ✅ Ready in 10 minutes
- ✅ Always suggests add-ons
❓ Florist AI – Common Questions
Everything UK florists ask before switching to AI phone answering
How does the AI take flower orders?
The AI answers in your florist's name, asks about the occasion, budget, flower preferences, delivery address and date. It suggests specific bouquets from your website, checks delivery postcodes, captures card messages and sends instant confirmations.
Can it suggest products from my website?
Yes! The AI scrapes your website to learn your current products and prices. When a customer calls asking for "something around £50", it responds "We have a beautiful hand-tied roses bouquet for £45, or our deluxe arrangement for £55".
How does delivery radius checking work?
You set your delivery radius and postcode-specific pricing. When a customer gives their postcode, the AI checks if it's deliverable. If outside your area, it politely offers collection. Different fees can be set for different zones.
Can it handle Valentine's Day volume?
Absolutely! The AI handles unlimited simultaneous calls. While you're creating arrangements, it takes every order, never puts anyone on hold and sends you notifications. Many florists report 40%+ revenue increases during peak seasons.
Will customers know it's AI?
Most customers think they're speaking to your receptionist. Natural British voices, speaks your florist's name, handles conversations professionally. You choose whether to disclose AI usage.
How do I receive the orders?
Orders appear instantly in your Team-Connect dashboard sorted by delivery date. You also get SMS and email notifications with full details: customer info, flowers, budget, delivery address, card message and special requests.
Can I set same-day delivery cutoffs?
Yes. Configure your same-day cutoff time (e.g., 2pm). After cutoff, the AI automatically offers next-day delivery. You can also set AM/PM delivery slots and availability per postcode zone.
What if someone wants to speak to me?
The AI transfers to your mobile during shop hours. You set availability times. Complex orders or VIP customers get transferred with full context. After hours, it takes detailed messages.
Can I keep my existing phone number?
Yes! Forward your existing landline or mobile to your Team-Connect AI number. Or use your new local, 03 or 0800 number. Many florists use both — AI for overflow and after-hours.
Is there really a free trial?
Yes! All florists get a free trial with real AI minutes. Test with actual customer calls, see orders appear in your dashboard. No credit card required to start. Setup takes under 10 minutes.
📚 Florist AI Resources
Guides and comparisons to help you choose the right solution
Complete Florist Phone Guide
Everything you need to know about automating your flower shop phones.
Valentine's Day Preparation
How to handle 10x call volume without hiring temporary staff.
Mother's Day Success Guide
Maximise orders during the second busiest florist day of the year.
Setting Up Delivery Zones
Configure postcode pricing and delivery radius for your area.
UK Landline Prices & AI Phone System Plans
Compare UK landline prices from £4.99/month. Inclusive minutes, AI receptionist, and call divert for small businesses to enterprise.
Essential
- 1 UK phone number
- 250 incoming minutes/month
- 50 AI minutes/month
- Call divert to mobile
- Basic voice quality
- Email support
Smart Starter
- 1 UK phone number
- 500 minutes monthly
- 100 Ai Minutes/month
- 500 incoming divert minutes
- Professional AI receptionist
- Call divert to mobile
- Basic analytics
- Email notifications
- UK support
Business Pro
- 5 UK phone numbers
- 1,000 minutes monthly
- 400 Ai Minutes/month
- 1000 incoming divert minutes
- Advanced AI personality training
- Premium ElevenLabs voices
- Smart call routing
- CRM integrations
- Advanced analytics
- Priority support
Enterprise
- 10 UK phone numbers
- 1,500 minutes monthly
- 1000 Ai Minutes/month
- 1,500 incoming divert minutes
- 24/7 human backup service
- Custom AI training
- White-label options
- Dedicated account manager
- API access
- SLA guarantee
📍 Delivery zones & postcode pricing
Avoid unserviceable orders; offer collection when out of area
Best practices
- Set a clear delivery radius (e.g., 10 miles)
- Tier fees per postcode zone (A/B/C)
- Offer collection politely when out‑of‑range
See setup guide: Configure delivery zones
Cutoffs & slots
- Same‑day cutoff enforced automatically
- AM/PM slot selection with capacity rules
- Holiday exceptions and closures
📅 Seasonal playbooks
Be ready for Valentine’s Day and Mother’s Day surges
Valentine’s Day
- Preload seasonal SKUs and prices in product feed
- Extend shop hours with AI; set same‑day cutoff
- Upsell add‑ons: chocolates, balloons, vases
Mother’s Day
- Postcode zones and AM/PM slots tuned
- Gift messages capture; reminders enabled
- Overflow routing to on‑call mobile
Peak readiness checklist
- Delivery radius confirmed; fees per zone set
- Cutoff times configured; templates updated
- Notifications to staff mobiles and email
🌼 Use cases for UK florists
Tailored flows for different occasions and customers
Weddings
- Package suggestions (bridal bouquet, buttonholes, centrepieces)
- Date and venue capture; budget ranges
- Consultation booking with calendar sync
Funeral & Sympathy
- Tone-aware prompts; card message capture
- Delivery to funeral home; slot preferences
- Popular tributes (wreaths, sprays), pricing
Birthdays & Anniversaries
- Occasion-based upsells (chocolates, vases, cards)
- Budget-led bouquet suggestions from website
- Same-day cutoff enforcement and slots
Corporate & Events
- Recurring orders; invoice details capture
- Delivery radius checks for venues
- Live transfer for complex briefs
🏆 Case studies
90‑day outcomes after switching to AI
Bloom & Co (Manchester)
- Missed orders ↓ 72%
- Revenue ↑ 38%
- Late‑night orders captured automatically
Petal Perfect (Leeds)
- Valentine’s Day: 200+ orders handled
- Avg. upsell value ↑ with add‑ons
The Flower Studio (Bristol)
- Out‑of‑area refusals ↓ via postcode checks
- Customer satisfaction comments ↑
💬 What UK Florists Say
Join 2,500+ flower shops already using AI to capture more orders
"Our flower shop was missing so many phone orders while we were with customers. The AI now takes orders perfectly, suggests our seasonal bouquets and even checks delivery postcodes. Revenue up 40% in 3 months!"
"Valentine's Day used to be chaos with the phone ringing constantly. This year the AI handled 200+ orders flawlessly. It even upsold customers on chocolates and teddy bears!"
"The delivery radius checking is brilliant. No more accepting orders we can't deliver. It politely offers collection if they're too far. Professional and saves awkward conversations."
"Customers love that they can order flowers at 11pm and get instant confirmation. We wake up to orders already in the system ready to fulfil. Game changer!"
"Mother's Day was our busiest ever but we weren't stressed. The AI handled overflow calls while we focused on making beautiful arrangements. Worth every penny."
About the author
Written by Team‑Connect Editorial • Reviewed by UK florist CX lead • Last updated: 2026‑01‑19
We follow a fact‑check policy with seasonal updates based on order analytics and buyer feedback.
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