★★★★★
“New patient bookings land straight in our calendar with reminders. We rarely miss an enquiry now.”
📅 AI Phone Bookings → Calendar
Booking System: From Phone Call to Calendar
Team‑Connect’s AI receptionist takes bookings over the phone, confirms by SMS/email and places them straight into your Schedule — so your team can see, filter and action every appointment, message, callback and more.
How AI Phone Booking Works
From intake to confirmation — the end‑to‑end flow without technical fuss.
1) Intake & Qualification
Your AI receptionist answers in your business name, gathers the essentials and follows any industry‑specific prompts you need.
- Caller name, phone, service type and preferred date
- Address/postcode & access notes for outcalls
- Optional photo/video request link to triage jobs
2) Availability & Booking
Offer windows (AM/PM, same‑day/next‑day) or live time slots. Once confirmed, the booking is instantly visible to staff.
- Same‑day, next‑day or exact slot selection
- Clear confirmations with reference codes
- Optional deposit & pre‑appointment instructions
3) Confirmations & Reminders
Customers receive branded SMS/email confirmations and reminders. Reduce no‑shows with checklist links and “On my way” messages.
- Instant confirmation and reminder cadence
- Branded tone & custom content
- Attach directions, prep or aftercare
4) Team Visibility
Everything appears in your Schedule: bookings, meetings, messages, callbacks, quotes, outcalls and more — searchable, filterable and actionable.
- Month/Week/Day calendar + list view
- Filter by type/status, search by name/number
- Quick actions: view, reschedule*, complete, export
*Rescheduling supported for selected event types.
Scheduler Features Your Team Will Love
Pro‑grade calendar and list tools for busy UK businesses.
Unified Calendar & List
All event types in one place: bookings, meetings, messages, callbacks, quotes, outcalls, orders and more.
Filters, Search & Statuses
Search by name, phone or notes. Filter by type (e.g. bookings/messages) and status (pending/confirmed/completed/cancelled).
Drag‑to‑Reschedule*
Move supported events in the calendar and keep customers informed with automated updates.
Assignments & Handovers
Clear notes, priority flags and handover info so staff pick up exactly where AI left off.
Multi‑Number & Locations
Manage multiple numbers or areas. View individually or “All Numbers” combined for a master schedule.
Mobile‑Friendly
Designed for phones and tablets — perfect for teams on the go.
Exports & Reporting
Quick CSV exports for admin and reporting. Keep the back office simple.
Customisation on Request
Need a field, prompt, reminder or workflow added? We’ll tailor it to your business. Contact us.
Built for Real UK Industries
Booking prompts and scripts tuned for your sector.
Trades
Plumbing, electrical, HVAC, roofing and locksmiths — emergency routing, address capture and job notes.
Salons
Hair, beauty, nails and aesthetics — patch tests, prep, cancellations and rescheduling.
Clinics
Healthcare and private clinics — intake questions, appointment windows and reminders.
Dentists
New patient enquiries, treatment bookings and follow‑ups — reduce missed calls, fill the diary.
Law Firms
Consultation bookings with conflict prompts, handovers and out‑of‑hours routing.
What UK Customers Say
Six quick stories from teams using AI bookings and the Schedule every day.
Rated 4.9/5 by 1,800+ UK businesses
Scroll sideways to see more
★★★★★
“Emergency calls route to my mobile, while routine jobs queue with full notes. The diary stays organised.”
★★★★☆
“Clients book while we’re in treatments. No‑shows dropped thanks to confirmations and prep links.”
★★★★★
“Consultation bookings with conflict prompts save admin time. The list view makes follow‑ups easy.”
★★★★★
“We run three numbers. The combined view keeps the team aligned across areas and services.”
★★★★★
“Simple rescheduling and clear notes mean anyone can pick up the thread. Customers love the reminders.”
Booking System – FAQs
Straight answers about AI bookings, messages and the team scheduler.
Will callers know it’s AI?
It sounds like your receptionist. You can disclose AI if you prefer; either way, tone and scripts match your brand.
How do bookings appear?
Instantly in your Schedule calendar and list view with the caller’s details, notes, status and quick actions.
What about messages and callbacks?
Messages, callbacks, quotes and outcalls are tracked alongside bookings. Filter by type or status and action quickly.
Can you customise prompts and confirmations?
Yes — by industry and by business. We tailor intake, booking prompts, confirmations and reminders. Contact us.
Do you support multi‑location teams?
Yes. Use multiple numbers or areas, route by postcode, and view combined or per‑location schedules.
Can I reschedule or cancel easily?
Yes. Supported events can be moved in the calendar. Status changes and customer updates keep everyone aligned.
Do customers get reminders?
Yes. SMS/email confirmations and reminders reduce no‑shows. Include directions, prep or payment links.
What if I need something specific?
We can add custom fields, rules, scripts or workflows for your business. Tell us what you need. Get in touch.
Related Resources
Explore features, industries and examples.
Feature: Appointment Booking
Offer windows or live slots with confirmations and reminders.
Schedule & Calendar
Month/Week/Day views, filters and unified event list.
Scripts & Examples
Phone intake, booking prompts and SMS templates.
For Trades
Emergency routing, job capture and area‑based dispatch.
For Salons
Friendly tone, prep links, patch tests and rescheduling.
For Clinics
Intake prompts and windows tailored for clinical bookings.
For Dentists
New patient bookings, cancellations and follow‑ups.
For Law Firms
Consultation scheduling with conflict prompts.
Ready to Capture Bookings by Phone?
Start a free trial, forward your calls and watch bookings, messages and callbacks appear in your team’s calendar instantly.
Helpful links: Schedule • Pricing • Scripts • AI Receptionist UK